Sales Associate, Part-Time, Galleria Mt Lebanon-Pottery Barn Kids

Pottery Barn Kids; Pittsburgh (Allegheny County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Sales Associate to enhance the customer shopping experience with exceptional service and product knowledge. In this dynamic role, you will engage with customers, assist with various services, and contribute to store presentation. Your passion for sales and ability to connect with customers will be key in achieving sales goals. Join a fast-growing company that values creativity, initiative, and teamwork, where you can thrive in a supportive environment and enjoy competitive benefits.

Benefits

Employee Discounts

401(k) and Investment Options

Wellness Programs

Paid Vacations and Holidays

Health, Dental, and Vision Insurance

Qualifications

• 1-2 years of customer service and retail sales experience.
• Ability to understand customer needs and connect them to products.

Responsibilities

• Provide excellent customer service and assist with special services.
• Utilize effective selling techniques to increase sales.

Skills

Customer Service

Sales Techniques

Product Knowledge

Team Collaboration

Education

High School Diploma or Equivalent

Tools

POS Systems

Job description

About the Role

As a Sales Associate, you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

You're excited about this opportunity because you will...

• Provide sincere, friendly, and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals; maintain knowledge of current sales and promotions

Responsibilities include...

• Assist customers with special services including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Perform register transactions accurately, including sales, returns, and exchanges
• Assist in visual merchandise presentation, signage, and lighting maintenance

Additional duties...

• Uphold store maintenance and cleanliness standards; help maintain stockroom
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned and ensure compliance with company policies

Why you'll love working at Williams-Sonoma, Inc.

• We're a successful, fast-growing company with an entrepreneurial vibe
• We are technologically and data-driven
• Competitive salaries and comprehensive health benefits
• At the forefront of tech and retail innovation

Our culture and values...

• Passionate about client experience and creativity
• Led by experienced leadership open to new ideas
• Reward initiative and autonomy
• We have fun!

We're excited about you because...

• You love to sell, can articulate your ability to exceed goals, and close sales
• You succeed in team environments but can work independently
• You thrive in an entrepreneurial environment and think outside-the-box

Ideal candidate qualities include...

• Ability to understand customer needs and connect them to products
• Experience with sales goals and metrics
• High school diploma or equivalent preferred
• 1-2 years customer service and retail sales experience

Physical and scheduling requirements...

• Ability to be mobile on the sales floor and operate POS systems
• Lift and mobilize medium to large items (up to 75 lbs.)
• Availability for full-time or part-time shifts, including weekends and holidays

Benefits include...

• Employee discounts
• 401(k) and investment options
• Wellness programs
• Paid vacations and holidays (full-time)
• Health, dental, and vision insurance

Note: This role does not include immigration sponsorship or relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer and considers qualified applicants with criminal histories in accordance with applicable laws.