Sales Associate, Part Time Flex, Riverhead - West Elm Outlet

Williams Sonoma; Riverhead (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in specialty retail is seeking a Sales Associate to enhance customer experiences and drive sales. The ideal candidate will thrive in a fast-paced environment, demonstrate strong product knowledge, and provide exceptional service. This role offers competitive pay, benefits, and opportunities for growth within a vibrant team culture.

Benefits

Generous employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Health, dental, and vision insurance

Qualifications

• 1-2 years of customer service and retail sales experience preferred.
• Ability to lift and mobilize items up to 75 pounds safely.

Responsibilities

• Provide excellent customer service and achieve sales goals.
• Assist customers with special services and maintain store standards.
• Perform register transactions and restock merchandise.

Skills

Customer Service

Sales

Teamwork

Communication

Education

High School Diploma

Job description

About the Role

As a Sales Associate, you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

You’re excited about this opportunity because you will...

• Provide sincere, friendly, and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals; maintain knowledge of current sales and promotions
• Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions, i.e., sales, returns, and exchanges
• Assist in implementation and maintenance of visual merchandise presentation, signage, and lighting
• Uphold store maintenance and cleanliness standards; straighten, clean, and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all company policies and procedures

Why you will love working at Williams-Sonoma, Inc.

• We’re a successful, fast-growing company with an entrepreneurial vibe
• A technologically and data-driven business
• Competitive salaries and comprehensive health benefits
• We’re at the forefront of tech and retail, redefining technology for the next generation
• We’re passionate about our internal and external clients and live/breathe the client experience
• We get to be creative daily
• A smart, experienced leadership team that wants to do it right and is open to new ideas
• We believe in autonomy and reward taking initiative
• We have fun!

We’re excited about you because...

• You love to sell, can articulate a proven ability to exceed selling goals, and most importantly, can close a sale
• You succeed in a team environment but can also work independently and manage your own time
• You thrive in an entrepreneurial environment and are constantly looking for ways to think outside-the-box
• You know what questions to ask your customers to understand their personal cooking style and needs
• You enjoy discovering the customer’s style, lifestyle, and story to connect them to the right products
• You are most successful when provided with clearly defined daily sales goals and metrics
• A high school diploma or equivalent is preferred
• You have 1-2 years of customer service and retail sales experience (specialty retail preferred, but not required)
• You can prioritize and handle multiple tasks simultaneously
• You are able to be mobile on the sales floor for extended periods, operate POS systems, and lift/mobilize medium to large items (up to 75 lbs.) with proper safety techniques
• Full-time associates are expected to have open availability; part-time flex associates must be available on weekends and at least two weekdays, with greater availability preferred for 20+ hours/week

Physical Requirements:

• Ability to be mobile on the sales floor for extended periods
• Ability to operate POS systems
• Ability to lift and mobilize items up to 75 pounds safely

Benefits Just for You

This role offers a competitive compensation package including pay and benefits. The anticipated pay range is $16.50-$17.50 per hour, based on various factors.

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program supporting physical, financial, and emotional health
• Paid vacations and holidays for full-time roles
• Health, dental, and vision insurance, including benefits for same-sex domestic partners (full-time)

Note: WSI will not sponsor immigration cases or provide relocation assistance for this role.

FOR SF ONLY:

Williams-Sonoma, Inc. is an Equal Opportunity Employer and considers qualified applicants with criminal histories in accordance with local laws and ordinances.