Sales Associate, Part Time Flex, Chelsea - West Elm

Williams Sonoma; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic and fast-growing company as a Sales Associate, where your passion for customer service and sales will shine. In this engaging role, you will provide a unique shopping experience, utilizing your product knowledge and effective selling techniques to exceed customer expectations. With a focus on teamwork and individual initiative, you will thrive in a vibrant retail environment that encourages creativity and autonomy. Enjoy competitive pay, comprehensive health benefits, and a generous employee discount while being part of a company that values innovation and client experience. This is your opportunity to make a real impact in the retail space!

Benefits

Generous Employee Discount

401(k) Plan

Wellness Program

Paid Vacations

Health Benefits

Dental Insurance

Vision Insurance

Qualifications

• 1-2 years of customer service and retail sales experience preferred.
• Ability to prioritize and handle multiple tasks efficiently.

Responsibilities

• Provide exceptional customer service and achieve sales goals.
• Assist customers with gift services and product inquiries.

Skills

Customer Service

Sales Techniques

Product Knowledge

Time Management

Team Collaboration

Education

High School Diploma or Equivalent

Tools

POS System

Job description

About the Role

As a Sales Associate, you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

You’re excited about this opportunity because you will...

1. Provide sincere, friendly, and energetic customer service by exemplifying World-Class service standards.
2. Achieve established sales and contest goals and maintain knowledge of current sales and promotions.
3. Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
4. Utilize effective selling techniques to build multiple sales and increase productivity.
5. Demonstrate comprehensive product knowledge, including features and benefits.
6. Efficiently and accurately perform register transactions i.e., sales, returns, and exchanges.
7. Assist in implementation and maintenance of visual merchandise presentation, signage, and lighting.
8. Uphold store maintenance and cleanliness standards; straighten, clean, and help maintain stockroom as needed.
9. Process, ticket, and restock merchandise as needed.
10. Perform other duties as assigned by management.
11. Comply with all Company policies and procedures.

Why you will love working at Williams-Sonoma, Inc.

We’re a successful, fast-growing company with an entrepreneurial vibe. A technologically and data-driven business with competitive salaries and comprehensive health benefits. We’re at the forefront of tech and retail, redefining technology for the next generation. We’re passionate about our internal and external clients and live/breathe the client experience. We get to be creative daily. A smart, experienced leadership team that wants to do it right and is open to new ideas. We believe in autonomy and reward taking initiative. We have fun!

We’re excited about you because...

1. You love to sell and can articulate a proven ability to exceed selling goals & most importantly can close a sale.
2. You succeed in a team environment, while able to work independently & manage your own time.
3. You thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box.
4. You know what questions to ask your customers in order to understand their personal cooking style & needs.
5. You enjoy discovering the customer’s style, lifestyle & story to connect them to the right products.
6. You are most successful when provided with clearly defined daily sales goals & metrics.
7. You have a high school diploma or equivalent preferred.
8. You have 1-2 years of customer service experience and retail sales experience (specialty retail preferred, but not required).
9. You have a proven ability to prioritize and handle multiple tasks simultaneously.
10. You have the ability to be mobile on the sales floor for extended periods of time, operate POS system, and lift and mobilize medium to large items (up to 75 lbs.) while utilizing appropriate equipment and safety techniques.

Full-time associates are expected to have open availability to meet the needs of the business. Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Physical Requirements:

1. Ability to be mobile on the sales floor for extended periods of time.
2. Ability to operate POS system.
3. Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques.

Benefits Just for You

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location, etc. The anticipated pay range for this role will be: $18.00-$19.00 per hour.

Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous discount on all Williams-Sonoma, Inc. brands.
• A 401(k) plan and other investment opportunities.
• A wellness program that supports your physical, financial and emotional health.
• Paid vacations and holidays (full-time).
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time).

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

FOR SF ONLY:

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.