Sales Associate, Part Time- Dolphin Mall (New Store), Miami, FL

vineyard vines; Miami (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a vibrant retail team as a Sales Associate at a new store in Miami! In this exciting role, you will be the face of the brand, engaging with customers and ensuring they have an exceptional shopping experience. Your responsibilities will include assisting in driving sales, fostering relationships with customers, and supporting the management team in various store activities. With a focus on creating a fun and energetic environment, you will play a key role in upholding the brand's promise that 'Every Day Should Feel This Good.' If you have a passion for customer service and a love for the vineyard vines brand, this is the perfect opportunity for you to shine!

Qualifications

• Strong interpersonal skills and a passion for customer service.
• Ability to work flexible hours and maintain a positive outlook.

Responsibilities

• Assist management in driving sales through exceptional customer service.
• Develop relationships with top customers and maintain a welcoming environment.

Skills

Interpersonal Communication

Customer Service

Sales Techniques

Flexibility

Attention to Detail

Teamwork

Positive Attitude

Education

Customer Service Experience

Job description

Sales Associate, Part Time- Dolphin Mall (New Store), Miami, FL

Job Category: Retail/Outlet - Non-Management

Requisition Number: SALES004020

Posted: October 16, 2024

Type: Part-Time

Location

FL Outlet Miami Dolphin
11401 NW 12th St
Suite 424
Miami, FL 33172, USA

Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Management Trainee)

Overview

Responsible for assisting the management team (Captain, First Mates, and Second Mates) in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise (“Every Day Should Feel This Good”) and makes service a top priority.

Functions & Responsibilities

1. Responsible for meeting their goals/measures
2. Develops and maintains relationships with top customers
3. Supports in-store event sourcing and execution
4. Ensures the store reflects Shep & Ian’s vision of “Every Day Should Feel This Good” to our customers through “Hosting the Party”
5. Leads the store in email capture and educating new associates on best practices
6. Ensures the customer wish list is always current with customers being notified when product arrives.
7. Assists with training new associates
8. Helps foster a welcoming, fun, encouraging and energetic crew and customer environment
9. Helps in recruiting and referring top talent for the store’s teams
10. Supports store and team-building activities with the management team
11. Maintains loss prevention awareness at all times
12. Helps maintain a clean and tidy store environment
13. Helps to maintain merchandising as it pertains to company standards, current compass (floorset), and brand initiatives
14. Contributes to weekly product feedback

Requirements

• Strong interpersonal communication and customer service skills
• Team focused, confident, and professional
• Creative, adaptable, entrepreneurial and driven by integrity
• Ability to perform effective selling techniques to achieve sale and repeat business
• Ability to work a flexible schedule including holidays, overnights, weekends
• A passion for making people happy
• Excited to help recruit, train, motivate, and inspire as a large piece of your day-to-day responsibilities
• Accuracy and attention to detail
• Ability to effectively receive and communicate feedback
• Positive outlook
• Excited to get to know our product inside and out in order to offer style advice and help customers
• Outgoing, friendly & personable with a positive attitude
• Customer Service-oriented experience preferred but not necessary
• Passion for the vineyard vines brand

Physical Requirements

• Stand and/or move around for extended periods of time
• Reach, carry, bend, and climb ladders occasionally
• Lift up to 40 pounds, unless an accommodation is requested