Sales Associate (Part-Time) - Cornelia, GA ( Harbersham Village )

Hibbett; Illinois; On-site; USD 10,228 - 14,568; Full time

Job summary

Hibbett Sports in Harbersham Village is seeking a Sales Associate to deliver exceptional customer service and assist customers in finding the right products. You will promote merchandise and participate in promotions to drive sales and create a positive shopping experience.

The role supports the Operations team in daily store tasks and ensures store standards are upheld. A friendly, proactive, and team-oriented attitude helps you thrive in a fast-paced environment.

Qualifications

• Strong customer service experience and ability to engage customers
• Knowledge of product areas and promotions
• Ability to promote and upsell merchandise and services
• Capacity to work in a fast-paced store environment
• Able to work with a team and contribute to store goals
• Attention to detail in merchandising and operations

Responsibilities

• Provide extraordinary customer service and assist customers as they enter the store.
• Promote and sell services and merchandise offered by the organization.
• Set and pursue sales goals; track personal performance.
• Follow company policies, procedures, and manuals.
• Assist in daily store operations and maintain cleanliness and stock.
• Present merchandise to drive sales using product knowledge.
• Meet or exceed sales targets and goals.
• Identify pricing concerns and communicate needs to management.
• Attend staff meetings and training sessions for the store.

Skills

Customer service

Interpersonal communication

Communication skills

Fast-paced environment

Initiative

Attention to detail

Team player

Salesmanship

Job description

HB: 00299 Cornelia, Georgia (Harbersham Village)

Hourly $9.00 - $9.00

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To Store Manager

Summary

The Sales Associate is responsible for providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

Essential Duties And Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

• There are no supervisory responsibilities for this role.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.