Sales Associate (Part-Time) - Carrollton, GA ( Tower Plaza )

Hibbett; Illinois; On-site; USD 10,228 - 14,568; Full time

Job summary

Hibbett in Carrollton, Georgia, is seeking a Sales Associate to deliver quality customer service and drive merchandise sales in a fast-paced retail environment. The role reports to the Store Manager in Operations.

Requirements include 0–2 years of customer service, strong communication, and the ability to multitask while providing a welcoming shopping experience. Earnest teamwork and initiative are valued. This position is non-exempt and hourly.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on tasks.
• Strong attention to detail and ability to multitask.
• Team-player who is passionate about customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service as outlined in the manuals.
• Promote and sell services and merchandise.
• Set goals to grow selling skills and track sales.
• Uphold company policies and standards.
• Assist daily store operations, including shipments and maintenance.
• Present merchandise to promote sales.
• Meet or exceed sales targets.
• Communicate needs and issues to store management.
• Attend staff meetings and clinics.
• Protect assets and report potential fraud risk.

Skills

Customer service

Communication

Teamwork

Multitasking

Sales

Job description

HB: 01070 Carrollton, Georgia (Tower Plaza)

Hourly: $9.00 - $9.00

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

Summary

The Sales Associate is responsible for providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. They uphold policies, procedures, and standards listed in the visual manual. They must fully promote each sale and/or promotion. The Sales Associate serves as an ambassador of the organization and brand, creating a unique customer experience that helps to acquire and retain long‑time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

Essential Duties and Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

• There are no supervisory responsibilities for this role.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.