Sales Associate (Part-Time) - Cleveland, TN ( Bradley Space )

Hibbett; Cleveland (TN); On-site; USD 10,228 - 14,568; Part time

Job summary

Hibbett in Cleveland, Tennessee is hiring a Sales Associate responsible for delivering exceptional customer service and driving product sales. This role requires knowledge of store products along with promoting sales and creating a unique customer experience.

The Sales Associate should possess strong communication skills and be a self-starter, with attention to detail and the ability to thrive in a fast-paced environment. Join our team to enhance customer satisfaction and sales performance.

Qualifications

• 0-2 years of customer service experience.
• Ability to work in a fast-paced environment.
• Strong attention to detail.
• Self-starter who takes initiative.

Responsibilities

• Provide quality customer service and drive product sales.
• Promote and sell services and merchandise.
• Assist in daily store operations.
• Achieve and exceed sales targets.

Skills

Customer service

Interpersonal skills

Communication skills

Attention to detail

Job description

Location: HB: 01578 Cleveland, Tennessee (Bradley Space)

Hourly: $9.00 - $9.00

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

Summary

The Sales Associate is responsible for providing quality customer service and driving product sales. They are knowledgeable in each product area or department in our store, uphold policies, procedures and standards listed in the visual manual, fully promote each sale and/or promotion, and serve as an ambassador of the organization and brand. They create a unique customer experience to acquire and retain long‑time customers and are passionate about giving outstanding customer service and promoting the merchandise in stores.

Essential Duties And Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction.
• Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

• There are no supervisory responsibilities for this role.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Is a self‑starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team‑player, passionate about outstanding customer service and selling merchandise.