Sales Associate, Part Time - Clarksburg Premium Outlets, Clarksburg, MD

vineyard vines; Clarksburg (WV); On-site; USD 10,000 - 60,000; Full time

Job description

Job Category: Retail/Outlet - Non-Management

Requisition Number: SALES003574

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• Posted: July 9, 2024
• Part-Time

Locations

MD Outlet Clarksburg
22705 Clarksburg Road
Space 310
Clarksburg, MD 20871, USA

Title: Part Time Crew Mate (Part Time Sales Associate)
Department: Retail
Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Management Trainee)

Overview:
Responsible for assisting the management team (Captain, First Mates, and Second Mates) in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise (“Every Day Should Feel This Good”) and makes service a top priority.

Functions & Responsibilities:

• Generate Sales:
  - Responsible for meeting their goals/measures
  - Develops and maintains relationships with top customers
  - Supports in-store event sourcing and execution
• Customer Experience:
  - Ensures the store reflects Shep & Ian’s vision of “Every Day Should Feel This Good” to our customers through “Hosting the Party”
  - Leads the store in email capture and educating new associates on best practices
  - Ensures the customer wish list is always current with customers being notified when product arrives.
• Crew Development:
  - Assists with training new associates
  - Helps foster a welcoming, fun, encouraging and energetic crew and customer environment
  - Helps in recruiting and referring top talent for the store’s teams
  - Supports store and team-building activities with the management team
• Operations:
  - Maintains efficient merchandise controls
  - Maintains loss prevention awareness at all times
  - Helps maintain a clean and tidy store environment
• Merchandising:
  - Helps to maintain merchandising as it pertains to company standards, current compass (floorset), and brand initiatives
  - Contributes to weekly product feedback

Requirements:
- Strong interpersonal communication and customer service skills
- Team focused, confident, and professional
- Creative, adaptable, entrepreneurial and driven by integrity
- Strong verbal and written skills
- Ability to perform effective selling techniques to achieve sale and repeat business
- Ability to work a flexible schedule including holidays, overnights, weekends
- A passion for making people happy
- Excited to help recruit, train, motivate, and inspire as a large piece of your day-to-day responsibilities
- Accuracy and attention to detail
- Ability to effectively receive and communicate feedback
- Positive outlook
- Excited to get to know our product inside and out in order to offer style advice and help customers
- Outgoing, friendly & personable with a positive attitude
- Customer Service-oriented experience preferred but not necessary
- Passion for the vineyard vines brand

How we make EDSFTG for you:

• 401K with employer match after 90 days from hire date
• Paid sick time in accordance with Maryland law
• Eligible for additional compensation via non-discretionary award for sales

Wage range for this role is $16-$20.61 per hour.

As an employee at a vineyard vines retail location, all team members must have the ability to:

• Stand and/or move around for extended periods of time
• Reach, carry, bend, and climb ladders occasionally
• Lift up to 40 pounds, unless an accommodation is requested