Sales Associate (Part-Time) - Bowling Green, KY ( Greenwood Mall )

Hibbett, Inc.; Bowling Green (KY); Vor Ort; USD 10.000 - 15.000; Vollzeit

Zusammenfassung

Hibbett, Inc. in Bowling Green, KY is seeking a Sales Associate to provide exceptional customer service and drive product sales. The role requires knowledge of store product areas, promotion of sales, and adherence to company policies.

This position reports to the Store Manager in the Operations department. The Sales Associate will promote merchandise, assist customers, and operate with accuracy to protect assets and prevent fraud.

Qualifikationen

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter with initiative to take on important tasks.
• Strong attention to detail with multi-tasking ability.
• Team-player with passion for outstanding customer service and selling merchandise.

Aufgaben

• Provide extraordinary customer service to store guests per the customer service manual.
• Promote and sell services and merchandise offered by the organization.
• Set and strive to exceed sales targets and goals.
• Follow all company policies, procedures, and standards in manuals and memoranda.
• Assist with daily store operations, including lists, shipments, and maintenance.
• Use product knowledge to present and promote merchandise.

Kenntnisse

Customer service

Interpersonal skills

Communication

Fast-paced

Initiative

Detail-oriented

Team player

Jobbeschreibung

HB: 00009 Bowling Green, Kentucky (Greenwood Mall)

Hourly

$9.00 - $9.00

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

Summary: The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

Essential Duties And Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

• There are no supervisory responsibilities for this role.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.