Sales Associate (Part-Time) - Bowling Green, KY ( Greenwood Mall )

JD Sports NA; Bowling Green (KY); Presencial; USD 10.000 - 15.000; A tiempo parcial

Descripción de la vacante

JD Sports NA is seeking a Sales Associate in Bowling Green, KY. The role focuses on delivering quality customer service, promoting merchandise, and driving sales while upholding store policies and procedures.

You will be knowledgeable across product areas, assist with daily operations, and contribute to a positive customer experience that fosters long-term loyalty to the brand.

Formación

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsabilidades

• Provide extraordinary customer service per the customer service manual.
• Promote and sell services and merchandise offered by the organization.
• Set and track sales goals and work on improving selling skills.
• Uphold company policies and procedures across manuals and memos.
• Assist in daily store operations including work lists, clean up, shipments and maintenance.
• Utilize product knowledge to present and promote merchandise.
• Achieve and exceed sales targets and goals.
• Identify merchandise needs, pricing concerns, and operational issues to management.
• Attend staff meetings and clinics for the store.
• Protect company assets and financial information through internal controls.

Conocimientos

Customer service

Communication

Fast-paced environment

Self-starter

Initiative

Attention to detail

Team player

Descripción del empleo

HB: 00009 Bowling Green, Kentucky (Greenwood Mall)

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

Hourly: $9.00 - $9.00

SUMMARY

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities for this role.

QUALIFICATIONS

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.