SALES ASSOCIATE - PART TIME (20-34.5 HRS) FRONTEND/CENTRAL CHECKOUT - NBSD HOME STORE

Navy Exchange Service Command; San Diego (CA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Paid leave

Medical insurance

Flexible spending account

Pension

401K match

Disability insurance

Life insurance

Tax-free shopping privileges

Bus passes/parking

MWR tickets

Navy Lodge access

Job summary

Navy Exchange Service Command in San Diego is seeking a part-time Sales Associate for the NBSD Home Store to greet customers, explain product benefits, and drive sales. The role emphasizes customer service, teamwork, and flexible hours.

No prior experience required; training provided. You will work 20–34.5 hours per week with opportunities to learn and grow within the federal employer benefits program.

Qualifications

• Basic knowledge of products and categories.
• Retail experience preferred but not required.
• Strong interpersonal and written/verbal communication.
• Basic arithmetic for processing transactions.
• Ability to multi-task and work in a team.

Responsibilities

• Provide premier customer service and assist shoppers.
• Cross-sell and upsell based on customer needs.
• Operate POS system, process cash, cards, and discounts.
• Maintain store appearance and organize merchandise.
• Assist with inventory and reports.
• Adhere to schedule and work as part of a team.

Skills

Product knowledge

Retail experience

Communication skills

Mathematical skills

Reasoning ability

Job description

Job Description

SALES ASSOCIATE - PART TIME (20-34.5 HRS) FRONTEND/CENTRAL CHECKOUT - NBSD HOME STORE

Job Number

260003H6

Come work for us as a FEDERAL EMPLOYEE and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active-duty military, retirees, reservists and their families.

By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere:

• PAID ANNUAL AND SICK LEAVE
• MEDICAL/DENTAL INSURANCE
• FLEXIBLE SPENDING ACCOUNT
• PENSION PLAN
• 401K SAVINGS PLAN - UP TO 3% MATCH
• SHORT TERM DISABILITY /LONG TERM DISABILITY
• LIFE INSURANCE
• TAX FREE SHOPPING PRIVILEDGES
• FREE BUS PASSES/FREE PARKING
• DISCOUNTED TICKETS AT MWR
• ACCESS TO NAVY LODGE HOTELS WORLDWIDE

Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities

• CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer s needs. - Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card - Provide premier customer service. - Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.
• ORGANIZATION - Maintaining store appearance.
• SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer s individual needs. - Upselling products. - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. - Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. - Completing various forms of paperwork reports and reconciliation
• INVENTORY - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories
• DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments
• - Other Duties as assigned

Qualifications

• PRODUCT KNOWLEDGE - Basic knowledge of products merchandise
• EXPERIENCE - Retail experience preferred but not required
• COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette.
• MATHETMATICAL SKILLS - Basic math functions such as addition subtraction multiplication and division.
• REASONING ABILITY - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service.

WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays

No experience required. High school graduate or equivalent preferred.