Sales Associate - Part Time

Trek Bikes; Algonquin (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Flexible culture

401(k) with match and ESOP

Employee discounts on all products

Deep partner retail discounts

Job summary

Trek Bikes in Algonquin, IL is seeking a dedicated DOTS Sales Associate to welcome customers, guide cycling choices, and ensure bikes are performing as designed. You’ll join a team focused on hospitality, product knowledge, and achieving sales goals.

This role emphasizes ongoing training, daily huddles, and active involvement in merchandising, bike prep, and customer service across the store environment.

Qualifications

• Excellent customer service and communication skills.
• Ability to learn bikes, components, apparel and technology.
• Willingness to participate in training, role-playing and daily huddles.

Responsibilities

• Provide exceptional hospitality to customers from arrival to checkout.
• Assist in achieving monthly and annual sales targets for full-time Sales Associates.
• Maintain store merchandising, stock, and price accuracy.
• Perform daily tasks, cycle counts and product re-stocking.
• Prepare bikes for service and support technicians as needed.

Skills

Sales skills

Hospitality

Bike knowledge

Customer service

Communication

Education

High school diploma or equivalent

Tools

POS software

Bike assembly basics

Job description

A bit about us

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Description

Our DOTS Sales Associates help to achieve Trek’s Mission by providing incredible hospitality to our customers and changing the world by getting more people on bikes. From the moment our customers arrive in our parking lot to when they leave on their bicycles or drive away, our Sales Associates are our Guides, taking our customers through everything they need to accomplish their cycling goals, keep their bicycles performing as designed, and ensuring they will have a great experience on their rides.

Performance expectations

• Develop your sales and hospitality skills through training, role-playing and on-the-job experience.


• Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full-time Sales Associates.


• Learn about bikes, components, apparel, and technology.


• Participate in daily huddles and debriefs.


• Use our Guide Sales Process to provide our customers with incredible hospitality.


• Follow through on Quotes and Lead List communications.


• Make decisions regarding the care of—and doing the right thing for—our customers.


• Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures.


• When not actively taking care of customers, you will be helping to:


• Complete Daily Task List assignments.


• Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing, and product re-stocking.


• Complete weekly Cycle Counts.


• Assemble, or pre-assemble, new bicycles.


• Prep customer bikes for service by our Service or Production Technicians.

What you will bring to the job

• A positive, \"get stuff done\", attitude.


• A desire to change the world through bikes and work with like-minded teammates.


• A desire to learn.

Trek Benefits

• Flexible and fun company culture


• 401(k) with match and Employee Stock Ownership Plans (ESOP)


• Employee discounts on all product


• Deep partner retail discounts

Equal Employment Opportunity (EEO)

We are an Equal Employment Opportunity (EEO) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer.

Company Culture

If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are.

Trek was named to Fortune Magazine's list of Top 100 Best Companies to Work For. Learn more of why Trek is one of the top 100 Greatest Place to Work.