Sales Associate - Part Time

Curaleaf; Ocala (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

Curaleaf Ocala is seeking a Retail Sales Associate to be the face of our brand, helping customers explore our cannabis products and delivering top-tier service.

You will create a welcoming, informative, and inclusive shopping experience, upsell products where appropriate, and process transactions at the register.

This fast-paced, compliance-driven role requires strong communication, teamwork, and the ability to work weekends and varied shifts.

Qualifications

• High school diploma or GED is required.
• At least 6 months of experience in a customer-facing or sales role.
• 6 months of experience using POS systems and handling cash.
• Ability to work weekends, evenings, holidays and varied shifts.
• Strong communication and customer service skills.

Responsibilities

• Greet customers and assist with product choices to build trust.
• Process transactions accurately at the register and handle cash.
• Upsell products and promote Curaleaf rewards programs.
• Maintain store cleanliness and organization on the sales floor and backroom.
• Stay informed about promotions and product updates for a seamless experience.
• Adhere to all store policies and compliance requirements.

Skills

Customer service

Sales experience

Cash handling

Communication

Teamwork

Time management

Tech-savvy

De-escalation

Education

High school diploma or GED

Tools

POS systems

Job description

At Curaleaf, we're redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots - offer premium products and services in both medical and adult-use markets.

Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you'll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.

Shift Availability: 4 - 30 hours - availability on weekends strongly preferred
Hourly Pay Rate: $15.00/hr.
Location: 9268 SE Maricamp Rd, Ocala, FL 34472

About the Role:

As a Retail Sales Associate at Curaleaf, you'll be the face of our brand and the go-to expert for our customers, helping them explore our cannabis products and delivering top-tier service with every interaction.

You'll play a key role in creating a welcoming, informative, inclusive, and engaging experience, helping guests explore our products and find the right fit for their needs. Whether you're recommending new items, handling purchases at the register, or chatting with a first-time shopper, you'll be building trust and showcasing what makes Curaleaf special. If you're passionate about cannabis, love working with people, and enjoy a fast-paced retail environment, this is the place for you.

What You'll Do:

Customer Experience & Teamwork

Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.

Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice.

Address concerns with professionalism and resolve issues to ensure customer satisfaction.

Encourage loyalty by signing guests up for rewards programs.

Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere.

Operations & Store Standards

Help open and close the store, handle cash, and follow all procedures and regulations.

Check IDs, update customer profiles, and process transactions accurately.

Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.

Support inventory tasks like restocking, fulfilling online orders, and counting products.

Consistently meet (and beat!) daily sales goals by upselling, building trust, and using your product knowledge.

Highlight deals and complementary items at checkout to boost customer satisfaction.

Stay on top of promotions and product updates to give customers a seamless experience.

Stay agile and adaptable in a fast-paced, ever-changing retail environment.

Take on extra duties as needed to support the team and store success.

What You'll Bring:

A high school diploma or GED.

At least 6 months of experience in a customer-facing or sales role, with a strong focus on service and satisfaction.

A minimum of 6 months of experience using point-of-sale (POS) systems and handling cash transactions accurately.

The ability to thrive both independently and as part of a team in a fast-paced, compliance-driven environment.

Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.

Excellent communication skills, with the ability to connect with customers and team members alike.

Strong multitasking abilities and the agility to shift priorities as needed.

Comfort with technology and a willingness to learn new tools to support daily operations and customer engagement.

Solid time management and organizational skills to stay on top of tasks and responsibilities.

Effective de-escalation techniques and a calm, solution-oriented approach to handling customer concerns.

Basic proficiency in math and computer applications to support transactions and reporting.

A positive, proactive mindset when resolving customer issues, always aiming for a great