Retail Sales Associate - Part Time

Curaleaf; Glendale (AZ); Sur place; USD 22 042 000 - 35 818 000; Plein temps

Résumé du poste

Curaleaf is hiring a Retail Sales Associate at our Glendale, AZ location. You will be the face of the brand, helping customers explore cannabis products and delivering top-tier service with every interaction.

Responsibilities include greeting guests, providing personalized product advice, processing transactions, and supporting store operations. This role emphasizes teamwork, compliance, and building lasting customer relationships, with weekend availability and a starting hourly pay of $15.25

Qualifications

• A high school diploma or GED.
• At least 6 months of experience in a customer-facing or sales role.
• At least 6 months of experience using POS systems and handling cash transactions.
• Ability to work evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills.
• Strong multitasking abilities and adaptability.
• Comfort with technology and willingness to learn new tools.
• A positive, proactive mindset for great guest experiences.
• Team player with initiative.

Responsabilités

• Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.
• Build strong connections with customers, ask thoughtful questions, and offer personalized product advice.
• Address concerns with professionalism and resolve issues to ensure customer satisfaction.
• Encourage loyalty by signing guests up for rewards programs.
• Work closely with your team to maintain a respectful, inclusive, and upbeat atmosphere.
• Help open and close the store, handle cash, and follow procedures.
• Check IDs, update customer profiles, and process transactions accurately.
• Keep the store clean, organized, and fully stocked from sales floor to backroom.
• Support inventory tasks like restocking, fulfilling online orders, and counting products.
• Consistently meet (and beat) daily sales goals by upselling and using product knowledge.
• Highlight deals and complementary items at checkout to boost satisfaction.
• Stay informed on promotions and product updates for a seamless experience.
• Remain agile in a fast-paced retail environment and take on extra duties as needed.

Connaissances

Customer service

Cash handling

POS systems

Teamwork

Communication

Formation

High School Diploma or GED

Outils

POS software

Description du poste

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.

Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.

Shift Availability:5-29 hours/week - availability on weekends strongly preferred
Hourly Pay Rate: $15.25/hr. + tips
Location: 5558 W Bell Rd, Glendale, AZ 85308

About the Role:

As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go-to expert for our customers, helping them explore our cannabis products and delivering top-tier service with every interaction.

You’ll play a key role in creating a welcoming, informative, inclusive, and engaging experience, helping guests explore our products and find the right fit for their needs. Whether you’re recommending new items, handling purchases at the register, or chatting with a first-time shopper, you’ll be building trust and showcasing what makes Curaleaf special. If you’re passionate about cannabis, love working with people, and enjoy a fast-paced retail environment, this is the place for you.

What You’ll Do:

Customer Experience & Teamwork

Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.

Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice.

Address concerns with professionalism and resolve issues to ensure customer satisfaction.

Encourage loyalty by signing guests up for rewards programs.

Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere.

Operations & Store Standards

Help open and close the store, handle cash, and follow all procedures and regulations.

Check IDs, update customer profiles, and process transactions accurately.

Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.

Support inventory tasks like restocking, fulfilling online orders, and counting products.

Consistently meet (and beat!) daily sales goals by upselling, building trust, and using your product knowledge.

Highlight deals and complementary items at checkout to boost customer satisfaction.

Stay on top of promotions and product updates to give customers a seamless experience.

Stay agile and adaptable in a fast-paced, ever-changing retail environment.

Take on extra duties as needed to support the team and store success.

What You’ll Bring:

A high school diploma or GED.

At least 6 months of experience in a customer-facing or sales role, with a strong focus on service and satisfaction.

A minimum of 6 months of experience using point-of-sale (POS) systems and handling cash transactions accurately.

The ability to thrive both independently and as part of a team in a fast-paced, compliance-driven environment.

Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.

Excellent communication skills, with the ability to connect with customers and team members alike.

Strong multitasking abilities and the agility to shift priorities as needed.

Comfort with technology and a willingness to learn new tools to support daily operations and customer engagement.

Solid time management and organizational skills to stay on top of tasks and responsibilities.

Effective de-escalation techniques and a calm, solution-oriented approach to handling customer concerns.

Basic proficiency in math and computer applications to support transactions and reporting.

A positive, proactive mindset when resolving customer issues, always aiming for a great guest experience.

Strong conflict resolution skills and the ability to remain composed under pressure.

Initiative and a team-first attitude, with a readiness to support store leadership and contribute to overall success.

A natural ability to build rapport and maintain lasting customer relationships.

A collaborative spirit and a commitment to working well within a team environment.

Even Better If You Have:

A background in a sales