Sales Associate (Part Time)

IBOC Laredo; Del Rio (TX); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Employer Paid Life Insurance

Medical Plan

Flexible Spending Program

401k

Profit Sharing Program

Vision

Dental

Disability

Tuition Assistance Program

Sick Leave

Vacation

Paid Holidays

Job summary

IBC Bank is seeking a part-time Sales Associate for an in-office role in Del Rio, TX. You will deliver the IBC Experience by providing efficient customer service and promoting bank products to meet customer financial needs.

The position supports opening procedures, compliance tasks, and occasional travel to other branches. The role requires a high school diploma or GED and 1+ years of customer-facing experience.

Qualifications

• High school graduate or GED required; 1+ year experience with customer interactions preferred.
• Ability to promote bank products and services to customers.
• Bilingual in English/Spanish preferred; strong communication skills.

Responsibilities

• Deliver the IBC Experience with prompt, friendly service.
• Meet customer financial needs by promoting products and services to walk-in customers.
• Assist with branch opening/closing procedures and dual control.
• Support compliance and account opening processes.
• Maintain branch inventory and assist with teller operations as needed.
• Travel to assist other branches as required.

Skills

Problem Analysis

Results oriented

Initiative

Service Orientation

Quality focus

Perseverance

Resourceful

Teamwork

Oral and written Communication

Bilingual English/Spanish preferred

Microsoft Office proficient

Education

High school graduate or GED

Tools

Microsoft Office

Job description

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.

Time Type: Part time. This is an in-office position. Department: 400 Retail Sales and Service

Job Summary

The Sales Associate position is responsible for providing efficient and accurate customer and financial services while delivering the “IBC Experience”. This includes meeting customer needs by offering bank products and services and establishing new relationships.

Job Description

ESSENTIAL JOB FUNCTIONS

• Deliver the IBC Experience by providing prompt, efficient, and friendly customer service
• Meet customer financial needs by promoting bank products and services through walk in customers, follow up calls, onboarding, aisle time, and outreach activities
• Assist with branch opening/closing procedures and dual control
• Adhere to policies and procedures of the New Account Opening Process
• Support Branch Manager with adherence to the Compliance Facility Checklist
• Maintain branch inventory and supplies
• Flexibility to travel and assist other branches
• Flexibility to assist and perform teller operation functions
• Attend meetings and other events
• Maintain individual sales performance goals
• Promptly respond to and communicate customer complaints
• Assist with on- the- job sales training
• Other duties as assigned

SKILLS

• Problem Analysis
• Focus on Results
• Initiative
• Service Orientation
• Focus on Quality
• Perseverance
• Resourceful
• Teamwork
• Oral and written Communication
• Bilingual (English/Spanish) preferred
• Computer literate (knowledge of Microsoft programs)

EDUCATION & EXPERIENCE

High school graduate or GED equivalent 1 + years of experience interacting with people preferred

Benefits

• Medical Plan
• Employer Paid Life Insurance
• Flexible Spending Program
• 401k
• Profit Sharing Program
• Supplemental Benefit Programs such as: Vision
• Dental
• Disability
• Tuition Assistance Program
• Sick Leave
• Vacation
• Paid Holidays