Sales Associate

Trek Bicycle; Spring (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Flexible and fun company culture

Competitive health care options

401(k) with match

Tuition reimbursement up to $15,000

Employee discounts on products

Job summary

Trek Bicycle is looking for enthusiastic Sales Associates to join their team in Spring, Texas. In this role, you will provide exceptional hospitality to customers, helping them achieve their cycling goals while maintaining sales targets.

The ideal candidate will have a positive attitude and a strong desire to learn about bikes and related products. Trek offers a flexible company culture and competitive health care benefits, making it a great place to work for those passionate about cycling.

Qualifications

• A desire to learn and report for regular debriefs.
• Ability to maintain product knowledge through training.
• Strong communication skills to engage with customers.

Responsibilities

• Provide hospitality to customers and guide them in achieving their cycling goals.
• Meet monthly sales targets of at least $400,000.
• Maintain store merchandising and assist in bike assembly.

Skills

Sales skills

Customer service

Teamwork

Positive attitude

Job description

A Bit About Us: Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Location

Trek Store Champions

Summary

Our DOTS Sales Associates help to achieve Trek’s Mission by providing incredible hospitality to our customers and changing the world by getting more people on bikes. From the moment our customers arrive in our parking lot to when they leave on their bicycles or drive away, our Sales Associates are our Guides, taking our customers through everything they need to accomplish their cycling goals, keep their bicycles performing as designed, and ensuring they will have a great experience on their rides.

Performance Expectations

• Develop your sales and hospitality skills through training, role‑playing and on‑the‑job experience.
• Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full‑time Sales Associates.
• Learn about bikes, components, apparel, and technology.
• Participate in daily huddles and debriefs.
• Use our Guide Sales Process to provide our customers with incredible hospitality.
• Follow through on Quotes and Lead List communications.
• Make decisions regarding the care of—and doing the right thing for—our customers.
• Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures.
• When not actively taking care of customers, you will be helping to:
• Complete Daily Task List assignments.
• Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing, and product re‑stocking.
• Complete weekly Cycle Counts.
• Assemble, or pre‑assemble, new bicycles.
• Prep customer bikes for service by our Service or Production Technicians.

What You Will Bring to the Job

• A positive, “get stuff done”, attitude.
• A desire to change the world through bikes and work with like‑minded teammates.
• A desire to learn.

Trek Benefits

• Flexible and fun company culture
• Competitive health care – PPO & HDHP medical plan options
• Flexible Spending Accounts (FSA)
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• Tuition Reimbursement up to $15,000 (Undergraduate & Masters programs)
• Employee discounts on all products
• Deep partner retail discount

Equal Employment Opportunity

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.