SALES ASSOCIATE -PACKAGE STORE (PART-TIME)

Navy Exchange Service Command; Memphis (TN); On-site; USD 17,000 - 24,000; Part time

Job summary

Navy Exchange Service Command in Memphis is seeking a part-time Sales Associate for the Package Store. You will welcome customers, explain products, and help ensure a positive shopping experience. Learn offerings, articulate our purpose, and provide educational, insightful service with a friendly attitude.

The role emphasizes accurate transactions, product knowledge, teamwork, and adaptability. Retail experience is preferred but not required; high school diploma or equivalent is a plus.

Qualifications

• Ability to read, write and interpret safety rules and procedures.
• Ability to multi-task in a retail environment while helping customers.
• No formal experience required; HS diploma preferred.

Responsibilities

• Proactively engage and connect with customers.
• Ask questions and listen to customer needs.
• Direct customers to merchandise and share promotions.
• Maintain store appearance and organization.
• Cross-sell products and know store layout.
• Upsell products and explain features and benefits.
• Handle POS transactions and give accurate change.
• Complete paperwork, reports, and reconciliation as needed.
• Assist with inventory and ticketing; participate in counts.
• Follow assigned work schedule and meet deadlines.

Skills

Customer service

Interpersonal communication

Cash handling

Basic math

Teamwork

Education

High school diploma or equivalent

Job description

Job Description - SALES ASSOCIATE -PACKAGE STORE (PART-TIME) (260002T7)

Job Description

SALES ASSOCIATE -PACKAGE STORE (PART-TIME)

Job Number

260002T7

Organization

Memphis Pay Range : $15.00 + depending on experience

Job Summary

As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities

• Proactively engage and make a connection with customers.
• Asking questions and listening to customer's needs.
• Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card
• Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes.
• Maintaining store appearance.
• Cross-selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customer's individual needs.
• Upselling products.
• Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs.
• Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork, reports, and reconciliation
• Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories)
• Adherence to assigned work schedule. Accurate and complete follow through on work assignments
• Other Duties as assigned
• Basic knowledge of products/merchandise
• Retail experience, preferred but not required
• Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette.
• Basic math functions such as addition, subtraction, multiplication, and division.
• Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

PHYSICAL DEMANDS/WORK ENVIRONMENT

This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

• Enthusiastic, friendly, and energetic with a desire to provide outstanding service.
• Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays
• No experience required. High school graduate or equivalent preferred.