Sales Associate - Optical - Part Time

Nationalvision1; Grand Rapids (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401k retirement savings with company

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

National Vision in Grand Rapids, MI is seeking a Sales Associate to deliver exceptional customer service, assist customers with eyewear choices, and dispense eyeglasses and lenses while supporting store operations toward sales goals.

We require 1+ year in retail or customer service and a high school diploma. The role includes training, benefits, and opportunities for growth within a supportive team environment.

Qualifications

• 1+ year of retail or customer service experience is preferred
• Versatility: Skilled at multi-tasking and handling a fast-paced work environment
• Education: High School Diploma or equivalent required

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned
• State-law-specific duties may apply in some locations

Skills

Customer service

Multi-tasking

Retail experience

Education

High School Diploma or equivalent

Job description

As a Sales Associate , you'll play a key role in delivering an exceptional experience for our customers while supporting store operations and sales goals.

Provide excellent customer service while supporting store sales goals

Help customers select eyewear based on lifestyle, prescription, and budget

Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)

Educate customers on eyewear and contact lens care

Maintain accurate customer and patient records

Communicate order status and answer incoming phone calls

Keep the store clean, organized, and visually merchandised to brand standards

Support inventory control and loss prevention procedures

Other duties as assigned

In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

How would you like Sundays off? Yes, every Sunday we're closed!

What You'll Need:

• Experience & Skills: 1+ year of retail or customer service experience is preferred
• Versatility: Skilled at multi-tasking and handling a fast-paced work environment
• Education: High School Diploma or equivalent required

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.

Our Benefits Include:

• 401k retirement savings with company match and stock purchase plan
• Paid sick time
• Parental leave
• Employee eyewear discount
• College scholarship program

Focus on Professional Growth and Career Fulfillment:

• Training programs available
• Access to educational courses
• Emphasis on internal promotions and career advancement

At National Vision, you'll enjoy more than just a job - you'll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.