Sales Associate – Optical – Bilingual Spanish

National Vision, Inc.; Spokane (WA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Paid Time Off & Holidays

Parental Leave

Employee Eyewear Discount

Overtime pay when applicable

Job summary

America's Best, part of National Vision, is hiring a Sales Associate to deliver an exceptional customer experience and support store operations.

You will assist customers in selecting eyewear, dispense glasses and lenses, and help maintain accurate records. The role requires strong customer service, bilingual English/Spanish abilities, and the ability to multitask in a fast-paced environment.

Qualifications

• 1+ year of retail or customer service experience is preferred.
• Fluent in reading & speaking both English & Spanish.
• Skilled at multi-tasking in a fast-paced environment.
• Education: High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training as permitted by state law.
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.

Skills

Customer service

Retail experience

Bilingual English/Spanish

Multi-tasking

Education

High School Diploma or equivalent

Job description

America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1,000 stores and counting, each location aims to provide customers with the attention and expertise they deserve. For more information about America's Best, visit AmericasBest.com.

As a Sales Associate, you’ll play a key role in delivering an exceptional experience for our customers while supporting store operations and sales goals.

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

What You’ll Need:
Experience & Skills:1+ year of retail or customer service experience is preferred. Fluent in reading & speaking both English & Spanish

Versatility:Skilled at multi-tasking and handling a fast-paced work environment

Education:High School Diploma or equivalent required

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.

Our Benefits Include:

• Health & Dental Insurance
• 401k Retirement Savings
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental Leave
• Employee Eyewear Discount
• Overtime pay when applicable

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.