SALES ASSOCIATE (ONTARIO/PT)

Mathis Home; Ontario (CA); Sur place; USD 20 000 - 200 000; Temps partiel

Résumé du poste

Mathis Home in Ontario, CA is seeking a Sales Associate to provide exceptional service and assist customers in selecting merchandise. The role requires standing for long periods, attention to detail, and reliable, friendly interaction with shoppers.

The position is on-site and part-time, with duties including greeting customers, answering questions, processing sales, and following up on orders to ensure satisfaction.

Qualifications

• Must have reliable, responsible, and dependable work ethic.
• On-foot showroom sales with long periods standing.
• Excellent communication to explain product features.
• Ability to follow up with customers by email and phone.

Responsabilités

• Greet customers and provide friendly, professional service.
• Explain product features and benefits to meet customer needs.
• Process sales transactions accurately and efficiently.
• Follow up on orders and inquiries with customers and showroom operations.

Connaissances

Customer service

Sales experience

Communication skills

Detail oriented

Formation

High School diploma or better

Description du poste

Mathis Home-Ontario | 59
4105 E. Inland Empire Blvd.
Ontario, CA 91764, USA

• On-site
• SALES
• Part-Time
• Requisition #: SALES008780

Description

PAY: $20,000 to $200,000

GENERAL STATEMENT OF DUTIES: Under general supervision of the Sales Manager, the Sales Associate’s primary responsibility is to provide the best service whether or not the customer chooses to make a purchase. Responsible for maintaining a friendly and professional environment by greeting and acknowledging every customer and co-worker that approaches. Jobrequires being reliable, responsible, and dependable. Must have attention to detail and be thorough in completing work tasks. Sales Associates will be on their feet for long periods of time walking the showroom floor. Accurately and efficiently complete all sales transactions. Effectively communicate customer service issues and requests to management.

EXAMPLES OF WORKED PERFORMED: Sales Associate’s promote and sell merchandise displayed on show room floor; work directly with internal and external customers; follow up with customer orders and inquires; assist with any problems associated with merchandise in conjunction with customer service and warehouse operations; work on an organizational level with other departments to ensure customer needs are met; ask customers questions about products, prices, availability, and product uses to get a better understanding of the customer’s needs; explain features of products in a manner that the customer will understand; explain features of products that will benefit the customers based on their needs; prepare sales tickets for orders obtained; assist customers in making product selections based on customers specifications; recommend, select, and help locate or obtain merchandise based on customer needs; describe merchandise and explain use, operation, and care of merchandise to customers; must stay educated on new products, policies, as well as advertisements the store is running; knowledge of methods for showing, promoting, and selling products; sales associates may perform “house calls”, traveling to a customer’s home to help design a catalog of products for a customer to review for purchase to fit their home décor; use excellent customer relations. Following up with customers by email and phone. Perform any other duties as directed by management.

EMPLOYMENT STANDARDS: Ability to lift merchandise of 10lbs; must be able to walk or stand for long periods of time; must be able to listen and respond to customer’s needs; ability to communicate effectively with team members; sales experience preferred, not required; positive attitude when working with internal and external customers; knowledge of employment and safety procedures;

PHYSICAL ACTIVITY REQUIREMENTS: To successfully perform the essential functions of the job, an employee must be able to perform the following: Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening and repetitive motion.

Heavy Work: Lifting up to 40 lbs rarely, and/or up to 10 lbs occasionally to move objects.

Work Environment: Indoor climate controlled environment.

Qualifications

Education

Preferred

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.