Sales Associate - New Store Opening - Ann Arbor, MI !

L.L.Bean; Ann Arbor (MI); On-site; USD 18,184 - 25,898; Part time

Benefits offered by this job

Flexible schedules

Competitive pay

Generous employee discount

Fun perks

Job summary

L.L.Bean's Briarwood Mall store in Ann Arbor, MI is hiring Temporary, Part-Time Sales Associates to join our team. You’ll be the heartbeat of our outdoor gear and apparel departments, delivering world-class service and helping customers find what they need.

As a Sales Guide, you’ll engage customers, drive sales, and collaborate with teammates in a positive, flexible environment. Availability to work varied hours, including nights and weekends, is essential as we enter a busy season.

Qualifications

• Passion for providing world-class customer service.
• Friendly and outgoing communication style.
• Proficiency with computer systems and the ability to learn new technologies.
• Adaptability and openness to change.
• Availability to work varied hours, including nights, weekends, and holidays.
• Genuine passion for the outdoors and participation in outdoor activities.

Responsibilities

• Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions.
• Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service.
• Build Relationships: Establish connections with customers, share expertise, and demonstrate a passion for learning and sharing product knowledge.
• Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.
• Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni‑channel service.
• Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
• Maintain Standards: Ensure a well‑organized store, uphold visual and merchandising standards, and support store operations processes.
• Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.
• Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.

Skills

World-class customer service

Friendly communication

Tech-savvy

Adaptability

Flexible availability

Outdoor enthusiasm

Job description

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.

Our newest retail store will be opening this fall at the Briarwood Mall in Ann Arbor, Michigan. We’re currently hiring Temporary, Part‑Time Sales Associates to join our team.

Celebrate Our Core Values: Outdoor Heritage, Integrity, Service, Respect, Perseverance, and Healthy Living.

Discover a Team Culture That Values: Working hard, playing hard, living well: Balance your career with outdoor adventures. Strong Core Values: Family ownership, rich history, and a commitment to sustainability. Supportive Environment: Enjoy a positive work atmosphere where teamwork and personal growth are encouraged.

Benefits:

• Flexible schedules: Enjoy the freedom to balance work with your personal life.
• Competitive pay: Earn a salary that reflects your skills and experience.
• Fun perks & Generous discount: Take advantage of exciting benefits and save on products you love.

As a Sales Guide, you'll be the heartbeat of our outdoor gear/apparel departments, delivering world‑class service with a smile. You'll be the face of the L.L.Bean brand, engaging customers, keeping our store in tip‑top shape, and fostering a spirit of teamwork. Your role will be ever‑changing and exciting, adapting to the needs of the day while showcasing your product knowledge and service expertise. Get ready to make every customer feel like a part of our outdoor‑loving community!

L.L.Bean uses a market‑based compensation approach. The anticipated starting base pay for this position is $16.00. Individual compensation may vary based on factors such as a candidate’s experience, qualifications, education, geographic location, skills, competencies, and proficiency for the role.

If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.

Over a century ago, company founder Leon Leonwood Bean set out to make a boot to keep hunters’ feet warm and dry. Today, we continue to follow the trail he blazed, adding new paths to help more people discover the outdoors, whether it’s the thrill of sea kayaking, the quiet of early morning fishing or the pleasure of walking in your local park. Of course, we remain true to L.L.’s core values, and are committed to quality, service, and putting the outside, inside everything we make. So join us, adventure awaits…

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.

Physical Demands: Required to stand, walk during shift; talk or hear, both in person and by headset; Occasionally ascend or descend ladders, stairs, ramps Repetitive motions that may include the wrists, hands and/or fingers; occasionally required to stoop, kneel, bend, crouch and lift 1 to 20 pounds Occasionally move and lift objects up to 40 pounds (utilizing a team lift as needed).

Key Responsibilities:

• Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions.
• Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service.
• Build Relationships: Establish connections with customers, share expertise, and demonstrate a passion for learning and sharing product knowledge.
• Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.
• Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni‑channel service.
• Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
• Maintain Standards: Ensure a well‑organized store, uphold visual and merchandising standards, and support store operations processes.
• Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.
• Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.

Skills and Qualifications:

• Passion for providing world‑class customer service.
• Friendly and outgoing communication style.
• Proficiency with computer systems and the ability to learn new technologies.
• Adaptability and openness to change.
• Availability to work varied hours, including nights, weekends, and holidays.
• Genuine passion for the outdoors and participation in outdoor activities.