SALES ASSOCIATE-NAVAL BASE POINT LOMA, PART TIME (20-35.5 HOURS)

Navy Exchange; San Diego (CA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Paid annual leave

Sick leave

Medical/dental insurance

Flexible spending account

401K with match

Job summary

Navy Exchange at Naval Base Point Loma is seeking a part-time Sales Associate to assist customers, handle transactions, and support store operations. The role emphasizes strong service, product knowledge, and teamwork in a busy military retail environment.

Responsibilities include engaging customers, cross-selling, POS operation, inventory accuracy, and adherence to work schedules. High school diploma or equivalent preferred; prior retail experience is a plus.

Qualifications

• Customer service experience preferred but not required.
• Strong interpersonal and communication skills.
• Ability to read, write and interpret safety rules and manuals.
• Ability to communicate with customers, peers and management.
• Telephone etiquette and professional conduct.

Responsibilities

• Proactively engage customers and build connections.
• Ask questions and listen to customer needs.
• Direct customers to merchandise and inform them about events and promotions.
• Cross-sell and upsell based on customer needs and product knowledge.
• Operate POS system, process transactions, discounts, and payments.
• Maintain accurate paperwork, reports, and reconciliation.
• Be keeper of merchandise and complete inventory checks.

Skills

Customer service

Communication skills

Teamwork

Basic math

Education

High school diploma or equivalent

Job description

Job Description

Job Description - SALES ASSOCIATE-NAVAL BASE POINT LOMA, PART TIME (20-35.5 HOURS) (260003FG)

SALES ASSOCIATE-NAVAL BASE POINT LOMA, PART TIME (20-35.5 HOURS)

Job Number:

260003FG

Organization

Come work for us as a FEDERAL EMPLOYEE, and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families.

Duties and Responsibilities:

CUSTOMER SERVICE

• Proactively engage and make a connection with customers.


• Asking questions and listening to customer s needs.


• Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card


• Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.

ORGANIZATION

Maintaining store appearance.

SALES

• Cross-selling products and knowing layout of the store.


• Make suggestions to customer on latest trends and current promotions based on customer s individual needs.


• Upselling products.


• Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.


• Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.

Completing various forms of paperwork reports and reconciliation

INVENTORY

• Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.

DEPENDABILITY

• Adherence to assigned work schedule.


• Accurate and complete follow through on work assignments Other Duties as assigned
  

QUALIFICATIONS PRODUCT KNOWLEDGE

Basic knowledge of products merchandise

EXPERIENCE

Retail experience preferred but not required

COMMUNICATION SKILLS

• Strong interpersonal and communication skills.


• Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals.


• Ability to effectively communicate with customers peers and management.


• Ability to communicate on the telephone with proper etiquette.

MATHETMATICAL SKILLS

Basic math functions such as addition subtraction multiplication and division.

REASONING ABILITY

• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.


• Ability to work as part of a team and take initiative independent of direct supervision.

PHYSICAL DEMANDS WORK ENVIRONMEN T

• This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours.


• May occasionally involve stooping kneeling crouching and climbing ladders.


• Vision abilities include close vision color vision depth perception and ability to adjust focus.


• Involves lifting at least 25 lbs. and up to 50lbs in some departments.


• Work typically performed indoors but may be assigned outdoors depending upon location.

OTHER SKILLS

Enthusiastic friendly and energetic with a desire to provide outstanding service.

WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays

By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere:

• PAID ANNUAL AND SICK LEAVE


• MEDICAL/DENTAL INSURANCE


• FLEXIBLE SPENDING ACCOUNT


• PENSION PLAN


• 401K SAVINGS PLAN - UP TO 3% MATCH


• LIFE INSURANCE


• TAX FREE SHOPPING PRIVILEDGES


• FREE BUS PASSES/FREE PARKING


• DISCOUNTED TICKETS AT MWR


• ACCESS TO NAVY LODGE HOTELS WORLDWIDE

No experience required. High school graduate or equivalent preferred.