Sales Associate - Central NY

Heraeus; United States; Remote; USD 55,000 - 90,000; Full time

Job summary

Heraeus, a global materials and technology leader, seeks a Sales Support professional to back field sales in healthcare. The role supports events, trainings, CRM activities, and customer engagements across the US with remote flexibility.

Strong MS Office, Teams, and travel readiness are valued to keep projects moving and customers satisfied. Ideal candidates bring 1–2 years in healthcare sales support or admin roles, a Bachelor's in a related field, and the ability to work in a dynamic

Qualifications

• BS/BA in business, healthcare, or related field or equivalent experience.
• 1–2 years in sales support, customer service, or administrative roles, ideally in healthcare or medical devices.
• Experience in healthcare, medical devices, or pharmaceutical industries is desirable but not required.
• Proficiency with Microsoft Office for reports and presentations.

Responsibilities

• Support EAMs and RSDs in planning and executing sales activities, events, and trainings.
• Provide trained, approved hands-on clinical support and progress to independent execution.
• Serve as a customer point of contact; coordinate follow-up and resolve inquiries.
• Build and maintain relationships with healthcare decision-makers and influencers.
• Manage order entry, tracking, and logistics to ensure timely delivery.
• Prepare sales materials, presentations, forecasts, and maintain CRM records.
• Conduct disciplined cold outreach into designated target accounts and build a documented personal pipeline.
• Perform market research, competitor analysis, and share insights with teams.
• Stay current on product and wound-care developments to inform field activity.
• Deploy nationally as a flexible resource for territory coverage and launches.

Skills

MS Office

MS Teams

Scheduling

Event planning

Travel readiness

Driver's license

Education

Bachelor's degree

Job description

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Date: Oct 7, 2026

Location: remote – N/A, US, 65401

Company: Heraeus

Permanent

Making displays foldable? Help hearts beat with micro-particles? Work on solutions involving precious metals? At Heraeus, we empower our customers to stay ahead of the curve. As a family-owned global technology leader, we take pride in being the invisible force driving innovation. Whether in production, research, sales, or administration, we deliver world-class quality across key industries: Precious Metals, Healthcare, Semiconductor & Electronics, and Industrials. With a strong global presence, including a significant footprint in the United States, Heraeus employs approximately 15,100 people across 40 countries, all dedicated to shaping the future of technology and industry.

About Heraeus

Solutions from the Heraeus Group provide faster internet, rid water of germs, and keep hearts beating in time. As a broadly diversified and globally leading family-owned technology company, we combine materials expertise and technological leadership to create the most diverse products, all with one thing in common: World-class quality. Working with customers around the world, we shape the future and provide vital innovations in the areas of Metals & Recycling, Healthcare, Semiconductor & Electronics and Industrials. Heraeus is one of the top 10 family-owned companies in Germany and has a team of around 17,200 employees in 40 countries.

About Engineered Tissue Solutions

Engineered Tissue Solutions was acquired in 2021 by the Heraeus Group, a broadly diversified family-owned technology company. Learn more about Heraeus Group at www.heraeus.com .

The following challenges await you:

• Support EAMs and RSDs in planning and executing sales activities, events, and trainings.
• Provide trained, approved hands‑on clinical support (dressing changes, product applications, evaluation/trial support) and progress to independent execution.
• Serve as a customer point of contact; coordinate follow‑up and resolve inquiries to maintain satisfaction.
• Build and maintain relationships with healthcare decision‑makers and influencers.
• Manage order entry, tracking, and logistics to ensure timely delivery.
• Prepare sales materials, presentations, forecasts, and maintain accurate CRM records.
• Conduct disciplined cold outreach into designated target accounts and build a documented personal pipeline.
• Perform market research, competitor analysis, and share customer/market insights with sales and product teams.
• Stay current on product, clinical, and wound‑care developments to inform field activity.
• Deploy nationally as a flexible resource for territory coverage, launches, evaluations, and strategic assignments.

Your Profile:

• BS/BA in business, healthcare, or a related field or equivalent experience required.
• 1–2 years of experience in sales support, customer service, or administrative roles, ideally in the healthcare or medical device industry.
• Experience in the healthcare, medical device, or pharmaceutical industry is highly desirable but not required.
• Demonstrated drive, coachability, learning agility, professionalism, and comfort in a field-based environment. Familiarity with supporting field sales teams, including scheduling and organizing events, is an advantage.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for creating reports, presentations, and managing schedules.
• Comfort with virtual communication tools (Microsoft Teams) for meetings and presentations.
• Valid driver’s license and reliable transportation for occasional travel to support events or meetings.
• Flexibility to accommodate travel or work outside standard business hours when required.
• Previous experience in startup and medium sized companies preferred but not required.

Heraeus is proud to be an employer that provides equal access to opportunities for all its employees. We provide fair and equal consideration to all qualified applicants, regardless of sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected veteran status, age, or any other legally protected characteristic. A diverse and inclusive culture is at the heart of our Vision, Mission, and Values. We are dedicated to cultivating a workforce that reflects a broad spectrum of cultures, backgrounds, and perspectives.

We participate in E-Verify to confirm employment eligibility after hire. Learn more at www.e-verify.gov

Keywords:sales, medical device sales, wound care sales