Sales Associate - Merchant's Walk

Hollywood Feed; Huntsville (AL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

Free pet food

Tips

Job summary

Hollywood Feed in Huntsville, AL is seeking a Sales Associate at Merchant's Walk to deliver friendly customer service and assist shoppers with pet supplies.

The role reports to store leadership and offers tips, employee discounts and a commitment to doing right by the customer. You will learn product knowledge, stock shelves, handle POS transactions, and help maintain a safe, welcoming store environment. This position pays $15–$19 per hour and may involve delivery duties.

Qualifications

• High School Diploma or equivalent.
• Strong verbal communication and active listening.
• Proven sales and customer service abilities.
• Willingness to learn store products.
• Valid driver's license with at least 2 years driving experience.

Responsibilities

• Greet and assist customers according to Hollywood Feed's established customer service standards.
• Demonstrate comprehensive knowledge of store products to effectively address customer and pet needs.
• Uphold respectful and open communication with supervisors, coworkers, and customers.
• Work efficiently both independently and collaboratively as a team member.
• Unload and properly stock product deliveries.
• Operate the Hollywood Feed point-of-sales system, including: Opening/closing registers, creating customer accounts, processing transactions, inventory tasks.
• Participate in all scheduled educational sessions.
• Complete routine weekly store maintenance (restroom cleaning, sweeping, mopping, dusting, displays, updating prices).
• Perform additional responsibilities as assigned.
• Safely operate company vehicles and deliver Same Day Delivery orders per policies.

Skills

Customer service

Sales experience

Communication skills

Product knowledge

POS system

Education

High School Diploma or equivalent

Tools

POS system

Biometric authentication tools

Job description

Sales Associate - Merchant's Walk (920 Bob Wallace Ave SW, Huntsville, AL 35801)

Hollywood Feed was established in the 1950s, in Memphis, TN, as a pet supply store with friendly and knowledgeable service. More than half a century later, our love for pets is who we are today. Our associates are family and the face of each location. We care about each other, our pets, and our customers. Come and experience the passion and drive that makes Hollywood Feed what it is today.

Job Summary

The Retail Sales Associate, who reports to the Store Manager and Assistant Store Manager, is responsible for serving customers, maintaining a safe and efficient store environment to help ensure profitability, and always following Hollywood Feed’s first policy: \"Do what is right by the customer\".

This position offers a market competitive hourly wage of $15.00/hr. to $19/hr.

Key Responsibilities

• Greet and assist customers according to Hollywood Feed's established customer service standards.


• Demonstrate comprehensive knowledge of store products to effectively address customer and pet needs.


• Uphold respectful and open communication with supervisors, coworkers, and customers.


• Work efficiently both independently and collaboratively as a team member.


• Unload and properly stock product deliveries.


• Obtain proficiency in operating the Hollywood Feed point-of-sales system, including:
  
  
  
  • Opening and closing registers.
  
  
  • Creating customer accounts.
  
  
  • Processing customer transactions.
  
  
  • Performing inventory management tasks such as cycle counts.
  
  
  
  


• Participate in all scheduled Hollywood Feed educational sessions.


• Complete routine weekly store maintenance, including restroom cleaning, sweeping, mopping, dusting, setting up displays, updating prices, and related duties.


• Perform additional responsibilities as assigned.


• Safely operate company vehicles and deliver Same Day Delivery orders in accordance with Hollywood Feed policies, procedures, and safety standards.

Requirements & Qualifications

• Commitment to animals and their owners is vital at Hollywood Feed.


• Strong verbal communication and active listening skills.


• Proven sales and customer service abilities.


• Knowledge of store products or ability to learn quickly.


• Ability to operate or learn the point-of-sale system.


• Valid driver's license with at least 2 years' driving experience (including learner's permit period).


• Utilize company approved biometric authentication systems and safely operate company equipment incorporating biometric, video, audio and other safety technologies. Reasonable accommodation requests will be evaluated through the interactive process in accordance with applicable law.

Physical Requirements

• Must be 18 or older.


• Able to lift 50 lbs. overhead and stock shelves repeatedly.


• Can bend, kneel, push, pull, reach, twist frequently.


• Able to stand and walk for 8-10 hours.


• Can climb ladders often to access products.


• Meet Safe Driving Policy and willing to drive company delivery vehicle.

Education & Experience

• High School Diploma or equivalent

In addition to competitive wages and benefits, retail employees receive tips, and all employees enjoy generous discounts plus free pet food and supplements as Hollywood Feed team members.

The description above outlines the overall purpose and responsibilities of the job, but it does not include every possible duty, expectation, or task. This should not be considered a complete list of all responsibilities.

Hollywood Feed is an Equal Opportunity Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.