Sales Associate - Lufkin/Longview, Texas, Johnson & Johnson MedTech - Orthopaedics

Johnson & Johnson; Longview (TX); On-site; USD 50,000 - 90,000; Full time

Job summary

An innovative firm is seeking a passionate Sales Associate to join their Orthopaedics team. This role focuses on providing clinical support in operating rooms, enhancing customer satisfaction, and driving sales objectives. The ideal candidate will have a strong background in healthcare, excellent interpersonal skills, and a commitment to improving patient outcomes. Join a forward-thinking company that values innovation and teamwork, and make a significant impact in the field of MedTech sales. This is an exciting opportunity to grow professionally while contributing to the health and wellness of patients.

Qualifications

• Bachelor's degree or equivalent experience required.
• Strong technical knowledge of surgical instruments preferred.

Responsibilities

• Assist surgeons in the operating room with product knowledge.
• Support sales objectives and maintain customer relationships.
• Provide technical assistance and troubleshoot equipment.

Skills

Interpersonal Communication

Critical Thinking

Problem Solving

Technical Product Knowledge

Education

Bachelor’s Degree

Associate Degree or Medical Certification

4 years of Professional Experience

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Surgeons (Commission)

Job Category:

Professional

All Job Posting Locations:

Longview, Texas, United States

Job Description:

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

DePuy Synthes, part of Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive orthopedics portfolios in the world. DePuy Synthes solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are designed to advance patient care while delivering clinical and economic value to healthcare systems worldwide. For more information, visit www.depuysynthes.com.

The overall responsibilities of the Sales Associate position include providing clinical and customer support in hospitals and procedures, while ensuring customer service, sales logistics, technical expertise, and product knowledge of the highest order. Sales Associates also support sales objectives, cover cases, and maintain/handle surgeon and account relationships within a geographic territory – and may offer/sell the breadth of portfolio, services, and solutions for assigned accounts.

Key Responsibilities:

1. Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers. Assist in the attainment of established sales goals including market share objectives in prescribed territory. Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
2. Guide and assist surgeons in the operating room through their clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure accurate utilization of DePuy Synthes products.
3. Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation.
4. Troubleshoot and provide other technical assistance; handle customer requests, effectively lead hospital billing, build/close purchase orders.
5. Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels. Prepare sales reports and documents as needed.
6. Maintain, track, and effectively deploy equipment and assets throughout the assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner. Ensure DePuy Synthes Services and offerings meet the highest quality standards.
7. Focus on customer satisfaction and retention; and improve customers’ insights into DePuy Synthes’ tangible and non-tangible value propositions and solutions. Differentiate DPS’s products versus competition by providing the customer with unique insights.

Qualifications

Education & Experience:

• Bachelor’s Degree or
• Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience or
• Minimum of 4 years of professional and/or related experience or
• Recently transitioned from Active Military Duty

Other:

• The ability to work in a lab/operating room environment.
• A valid driver's license issued in the United States.
• Ability to travel which may include weekend and/or overnight travel.
• Residence in or ability to relocate to the posted territory.
• Strong interpersonal communication, influencing, critical thinking and problem solving skills required.
• A qualified candidate will be efficient, organized, self-motivated, positive and pro-active.
• Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an inclusive interview process for all applicants. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center ([e-mail]) or contact AskGS to be directed to your accommodation resource. #RPOAMS