Sales Associate-LOFT on Kercheval

LOFT; Grosse Pointe Woods (MI); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community involvement

Job summary

LOFT is hiring a Part-time Sales Associate at our Grosse Pointe Woods MI location. You will greet customers, offer personalized styling, maintain store presentation, and support an inviting shopping environment.

This role requires weekend availability (Sat/Sun) and weekday shifts, with varied hours 9am–6:30pm during peak seasons. You’ll collaborate with the team to deliver outstanding customer experiences and meet store goals.

Qualifications

• Experience in sales or customer-focused roles preferred.
• Hospitality mindset when engaging with customers.
• Flexible availability – weekends, evenings, and holidays.
• Tech-savvy and able to operate a point-of-sale system.
• Proactive and takes initiative in decision making.

Responsibilities

• Connect with customers and listen to their needs to create personalized experiences.
• Share product knowledge and recommendations to help style the customer.
• Drive brand loyalty through personalized service and brand behaviors.
• Maintain high visual and operational standards on the sales floor.
• Use available tools to provide a seamless omnichannel shopping experience.
• Collaborate with store leadership to meet goals and daily expectations.
• Build relationships by sharing ideas and supporting teammates.

Skills

Customer service

Hospitality mindset

Communication

Tools

POS system

Job description

About Us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

About The Role

Part-time sales position.

Must be available Saturday and Sunday as well as weekday shifts.

Work hours fall between 9am and 6:30 pm Mon-Sat/ 9:30am-5:30pm Sunday. Extended hours during peak season. Must be available for peak days during holiday season.

As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.

The impact you can have

In This Role, You'll Have The Opportunity To

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

You’ll bring to the role

• Sales Associate or customer-focused experience (preferred)
• Brings a hospitality mindset when engaging with customers
• Flexible availability - including evenings, weekends, and holidays
• Technology proficient and ability to operate a point-of-sale system
• Takes initiative in making thoughtful decisions

Benefits

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location

Store 1706-Kercheval Place-ANN-Grosse Pointe, MI 48230

Position Type

Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected