Sales Associate LensCrafters

Luxottica; West Des Moines (IA); On-site; Full time

Job summary

An established industry player in optical retail is seeking a Sales Associate to join their team. This role is pivotal in ensuring customers receive the highest quality of eye care and eyewear. You will be responsible for delivering exceptional service, assisting customers in selecting frames, and utilizing optical prescriptions to recommend the best solutions. This is a fantastic opportunity to work in a supportive environment where your contributions directly impact customer satisfaction and store success. If you are passionate about helping others and thrive in a dynamic retail setting, this position is perfect for you.

Benefits

Health Care

Retirement Savings

Paid Time Off

Employee Discounts

Competitive Bonus

Commission Plan

Qualifications

• 1+ years experience in retail or customer service required.
• Strong communication and sales skills needed.

Responsibilities

• Deliver sales plan and cultivate customer relationships.
• Assist patients in frame selection and measurements.

Skills

Sales Skills

Customer Service

Communication Skills

Multi-tasking

Adaptability to Technology

Education

High School Diploma or GED

Tools

Point of Sale Systems

Computers

Calculators

Job description

At LensCrafters, we love eyes and care about the people behind them. With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made LensCrafters an industry leader for over 30 years.

GENERAL FUNCTION

The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. The role of Sales Associate helps establish LensCrafters as the premier destination for all vision needs in your community.

MAJOR DUTIES & RESPONSIBILITIES

1. Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
2. Utilizes optical prescription to recommend specific lenses and lens coatings.
3. Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.
4. Conducts measurements using appropriate optical tools and consults with Optician as needed.
5. Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff (Target Host partners).
6. Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.
7. Helps foster an inclusive culture by treating customers and colleagues with respect.

BASIC QUALIFICATIONS

1. High School Diploma or GED
2. 1+ years experience in retail or customer service
3. Familiarity with point of sale systems, computers & calculators with basic phone and math skills
4. Embrace new technology & change with high level of accuracy
5. Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals
6. Strong communication skills (both oral and written)
7. Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

LensCrafters is a part of Luxottica, N.A. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear.

Pay Range: -18.12

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.