Sales Associate LensCrafters

Luxottica; Lancaster (Lancaster County); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Sales Associate, where you will set the standard for quality in eye care and eyewear. This role is pivotal in ensuring every customer has an exceptional experience at LensCrafters. You will engage with customers, recommend tailored vision solutions, and contribute to a positive store environment. If you have a passion for customer service and a desire to meet sales goals, this position offers a rewarding career path in a supportive and inclusive culture. Embrace the opportunity to grow within an industry leader that values your contributions.

Benefits

Health Care

Retirement Savings

Paid Time Off

Employee Discounts

Qualifications

• 1+ year experience in retail or customer service.
• Ability to embrace new technology and adapt to change.

Responsibilities

• Deliver sales plan and cultivate customer relationships.
• Assist patients in selecting frames and conduct measurements.

Skills

Sales Skills

Customer Service

Communication Skills

Multitasking

Familiarity with Point of Sale Systems

Education

High School Diploma or GED

Tools

Optical Tools

Computers

Job description

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LensCrafters is bringing its optical retail experience to Macy’s department stores in the U.S.

Macy’s and Luxottica, a world leader in eyecare, have a successful history together. Our relationship is built around a shared mission of providing customers with the highest quality products, a passion for style, and a broad brand portfolio able to meet diverse consumer choices. At LensCrafters, we believe the world deserves a thoughtful and caring partner who understands that true vision care is a synergy of trusted eye care and exceptional eyewear.

LensCrafters reinforces Macy’s commitment to the health and wellness of its customers. Eye health is critical to everyone’s personal well-being, and easy in-store access to LensCrafters optometrists, personalized service, and fashionable product assortment align well with Macy’s strengths.

If you share our love for the customers we serve, the sense of sight, and the work we do, this is the place for you to build a rewarding career.

GENERAL FUNCTION

The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience at LensCrafters every time. The role helps establish LensCrafters as the premier destination for all vision needs in your community.

MAJOR DUTIES & RESPONSIBILITIES

1. Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
2. Utilize optical prescriptions to recommend specific lenses and coatings.
3. Assist patients in selecting frames and coordinate frames with optical measurements to help customers choose the perfect vision solution.
4. Conduct measurements using appropriate optical tools and consult with an Optician as needed.
5. Participate actively and contribute to a positive store environment, fostering strong, professional relationships with peers, management, doctors, and support staff.
6. Maintain the appearance of the store by keeping displays and inventory clean, attractive, and organized.
7. Foster an inclusive culture by treating customers and colleagues with respect.

BASIC QUALIFICATIONS

• High School Diploma or GED
• At least 1 year of experience in retail or customer service
• Familiarity with point of sale systems, computers, and calculators, with basic phone and math skills
• Ability to embrace new technology and adapt to change with high accuracy
• Strong sales skills and accountability for sales results, with a desire to meet goals
• Excellent communication skills, both oral and written
• Self-motivated with the ability to multitask and respond flexibly in a fast-changing environment

LensCrafters is part of Luxottica, a leader in the design, manufacture, and distribution of fashion, luxury, and sports eyewear.

Pay Range: -18.12

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. You may also be offered a competitive bonus and/or commission plan, along with a comprehensive benefits package, which may include health care, retirement savings, paid time off/vacation, and employee discounts.

Upon request and in accordance with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities during the application and hiring process. To request accommodations, call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, gender, national origin, social condition, perceived victimization, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information, or other protected characteristics. Native Americans in the US are given preference in accordance with Tribal Law.

Nearest Major Market: Lancaster

Job Segment: Retail Sales, Optometry, Retail, Healthcare