Sales Associate, Lee Premium Outlets

KnitWell Group; Kentucky; On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development opportunities

Community impact through partnerships

Job summary

KnitWell Group is seeking a Sales Associate to serve as a brand ambassador on the sales floor in Lee, MA. You will guide customers with personalized styling recommendations and ensure merchandise is well-organized for an inviting shopping environment.

Join a team focused on creating memorable customer experiences, leveraging brand knowledge, and driving loyalty through excellent service and seamless omnichannel support.

Qualifications

• Sales Associate or customer-focused experience (preferred).
• Hospitality mindset when engaging with customers.
• Flexible availability – evenings, weekends, holidays
• Tech-savvy with ability to operate a POS system

Responsibilities

• Create personalized shopping experiences and recommendations.
• Maintain visual and operational standards on the sales floor.
• Collaborate with team to deliver seamless omnichannel service.
• Use brand priorities and promotions to assist customers.

Skills

Hospitality mindset

Customer-focused

Technology proficient

Point-of-sale proficiency

Flexible availability

Tools

POS system

Job description

As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.

The impact you can have

In this role, you'll have the opportunity to:

Connect with customers and listen to their needs to create personalized customer experiences.

Share product knowledge and recommendations to help style the customer.

Use brand behaviors and personalized service to drive brand loyalty.

Uphold the highest visual and operational standards while keeping the focus on the customer.

Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.

Partner with store leaders to achieve individual goals and daily expectations.

Build productive relationships by sharing ideas and being helpful to others.

You'll bring to the role

Sales Associate or customer-focused experience (preferred)

Brings a hospitality mindset when engaging with customers

Flexible availability – including evenings, weekends, and holidays

Technology proficient and ability to operate a point-of-sale system

Takes initiative in making thoughtful decisions

401(k) plan

Merchandise discounts plus eligibility for discounts at our sister brands

Professional development and opportunities for advancement across our brands

Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location:

Store 3120-Lee Premium Outlets-ANN-Lee, MA 01238

Position Type:

Pay Range:

$15.00 - $18.75 Hourly USD

Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

KnitWell Group unites iconic apparel brands like Ann Taylor, Chico's, and Talbots, collectively generating around $6 billion in sales, establishing it as a leading specialty retailer in the U.S.

Location Lee, Massachusetts, United States