Sales Associate - Ladies Shoes - Full Time

Belk; Charlotte (NC); Sur place; USD 17 000 - 25 000; Temps partiel

Résumé du poste

Belk, Inc. is seeking a Sales Associate in Charlotte, NC, to deliver outstanding customer service and drive sales. You will assist with merchandise selection, provide product recommendations, and process transactions in a fast-paced store environment.

You will build relationships with customers, maintain attractive displays, and stay informed on promotions and policies to ensure customer satisfaction and store performance.

Qualifications

• Dedication to customer service and achieving store objectives.
• Ability to engage customers and provide personalized service.
• Comfort with technology and operating systems.
• Flexible schedule including nights, weekends and holidays.

Responsabilités

• Greet and assist customers to create a welcoming shopping experience.
• Apply suggestive selling and product recommendations to drive sales.
• Process transactions accurately and handle inquiries professionally.
• Maintain selling areas, signage, and cleanliness through daily recovery.
• Stay informed on products, promotions, policies and store events to assist customers.

Connaissances

Customer service

Relationship building

Upselling

Communication

Technology literacy

Team collaboration

Flexibility

Problem solving

Description du poste

The Sales Associate delivers a positive customer experience by providing excellent service through building relationships, assisting with merchandise selection, making product recommendations, and processing transactions. This role drives sales and store key metric performance, maintains merchandise presentations, and works closely with store operation teams to meet store objectives. The Sales Associate promotes a friendly store environment that builds customer loyalty and customer satisfaction. This is an hourly position.

What you will do

• Demonstrate ownership and initiative in achieving personal goals, store objectives , and daily priorities.
• Greet , engage, and a ssist customers warmly , creating a welcoming environment and providing personalized service to enhance customer shopping experience .
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales .
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently . Handle customer inquiries, returns, and concerns with professionalism , promptness , and care .
• Maintain visually appealing selling areas , merchandise presentation standards , accurate signage, fitting rooms, and cleanliness through daily recovery and s tock replenishment.
• Leverage training tools , use resources, and embrace feedback to continuously boost product know ledg e, build selling skills , and strengthen performance . Stay informed of product s, promotions, policies, and store events to deliver accurate information to customer s and enhance service.
• Contribute to a positive store culture by building connections with teammates , sharing knowledge , and celebrating individual and team achievements .
• Support store operations by assisting with store fulfillment , pricing , promotional sets, product placement, and other tasks as assigned.
• Follow asset protection procedures , safety guidelines, and security protocols, supporting store shortage control , inventory accuracy, and minimizing risk in designated area .

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives .
• Skills and experience to perform in the role and a commitment to continuously learn .
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive . There may be additional duties, responsibilities, and qualifications for this job.