Sales Associate - Ladies Shoes - Full Time

Belk, Inc.; Fayetteville (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Belk, Inc. is seeking a Sales Associate in Fayetteville, NC to deliver an exceptional shopping experience. You will greet customers, help with product selection, and process transactions while maintaining attractive merchandise presentations.

You will work with store teams to meet objectives, stay informed on promotions, and uphold safety and asset protection standards. This hourly role emphasizes customer loyalty and positive store culture.

Qualifications

• Demonstrated dedication to customer service and store objectives.
• Ability to take ownership of assigned tasks and contribute to store success.
• Excellent communication and interpersonal skills.
• Comfortable using technology and store devices.
• Able to work a flexible schedule including nights, weekends, and holidays.
• Regularly move around store areas and assist customers.
• Lift and move up to 40 lbs.
• Be attentive to store policies and safety guidelines.

Responsibilities

• Provide outstanding customer service and build relationships to drive sales.
• Assist customers with merchandise selection and product recommendations.
• Process transactions accurately and efficiently.
• Maintain appealing selling areas and correct signage.
• Support with store fulfillment, pricing, and promotions as needed.
• Contribute to a positive team environment and share product knowledge.
• Stay informed on products, promotions, and store events to assist customers.
• Follow asset protection and safety procedures to minimize risk.

Skills

Customer service

Ownership mindset

Communication

Tech savvy

Flexible schedule

Mobility

Physical strength

Tools

Windows OS

Job description

The Sales Associate delivers a positive customer experience by providing excellent service through building relationships, assisting with merchandise selection, making product recommendations, and processing transactions. This role drives sales and store key metric performance, maintains merchandise presentations, and works closely with store operation teams to meet store objectives. The Sales Associate promotes a friendly store environment that builds customer loyalty and customer satisfaction. This is an hourly position.

What You Will Do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously boost product knowledge, build selling skills, and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills And Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.