* Sales Associate - Kirkland's Home - Part Time

Kirkland's, Inc.; Exton (PA); On-site; USD 26,000 - 38,000; Full time

Job summary

Kirkland’s, Inc. is seeking a Sales Associate to deliver an exceptional shopping experience in our Exton, PA store. You will support operations, merchandising, and customer service under supervision, while contributing to sales growth.

Ideal candidates are energetic, customer-focused and capable of multi-tasking across selling, cashiering, replenishment, and floor sets. Weekend availability is expected to meet store needs.

Qualifications

• Customer-focused with a friendly, can-do attitude.
• Ability to effectively communicate with customers and teammates.
• Willingness to work on weekends, holidays and evenings as needed.
• Capable of multi-tasking in a fast-paced retail environment.

Responsibilities

• Assist customers and provide an exceptional shopping experience.
• Engage customers, demonstrate selling behaviors, and drive sales.
• Greet customers enthusiastically and maintain a positive, helpful attitude.
• Promote loyalty programs, promotions and merchandise to increase basket size.
• Maintain organization of sales floor and stockroom, including pricing and inventory checks.
• Operate POS system accurately and handle transactions.

Skills

Customer service

Sales oriented

Communication skills

Teamwork

Weekend availability

Tools

POS system

Job description

Overview

The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.

Responsibilities

• Supports and values Customer Service in both the in store and online (ship to store) shopping experience
• Actively engages with all customers modeling exceptional selling behaviors
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
• Proactively engages with customers, reads cues and responds appropriately
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
• Assists in maintaining an efficient and organized salesfloor and stockroom
• Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• May perform other duties as necessary

Qualifications

• Energetic, people and results oriented, competitive with a drive to succeed
• Ability to effectively communicate both written and verbally
• Ability to work weekends, holidays and evenings
• Ability to read and interpret company directives, handbook and manuals
• Ability to work a flexible schedule to meet the business needs of the store
• Ability to work independently as well as part of a team
• Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
• Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
• Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
• Must be able to frequently communicate with the customers in person, electronically, and telephonically
• Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
• Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately