Sales Associate - Keyholder - Bilingual Spanish

National Vision; Waxahachie (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading optical retailer seeks a Keyholder in Waxahachie, Texas. This role involves selling and dispensing eyewear, ensuring excellent customer service, and opening and closing the store. Preferred candidates have retail experience and are fluent in both English and Spanish, offering a path for professional growth within the company.

Benefits

Comprehensive benefits package

Competitive compensation and bonus potential

401k retirement savings with company match

Employee eyewear discount

Paid personal time off and company holidays

Qualifications

• 1+ years related experience in retail/customer service preferred.
• Ability to give instruction clearly to customers.
• Ability to interact courteously with employees at all levels.

Responsibilities

• Responsible for selling, fitting and dispensing eyewear to customers.
• Opening and closing the store as the Keyholder.
• Maintaining accurate and organized patient records.

Skills

Strong selling skills

Fluent in English

Fluent in Spanish

Customer service

Education

High School Diploma or equivalent

Job description

Company Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.

For more details about America's Best, visit AmericasBest.com.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

Our strong force of talented opticians and associates help customers see their best to live their best. By selling, fitting and dispensing eyewear to customers with superb customer service, our opticians ensure our standard of excellence is never compromised – and they’re rewarded for that with an impressive benefits package.

How would you like Sundays off? Yes, every Sunday we’re closed!

Job Description

What would you do? – The Specifics

In this role, you are responsible for selling, fitting and dispensing eyewear to customers. As the Keyholder, you are also responsible for opening and closing the store and ensuring proper store procedures andpolicies are followed when store management is not on duty.

• Meets National Vision's sales and company objectives.
• Adheres to National Vision’s Code of Conduct to ensure professional and productive environment for associates.
• Works to bring National Vision’s Mission, Vision, and Values to life by fostering an inclusive and respectful environment for associates and customers.
• Assists with dispensing eyeglasses and contact lenses to customers, as permitted by state law.
• Performs insertion and removal training of contact lenses to customers, as permitted by state law.
• Educates clients on proper eyeglass and contact lens care.
• Maintains accurate and organized patient records.
• Notifies customers when orders are ready or of any delays.
• Assists customers with picking out eyewear, recommending appropriate products for lifestyle and Rx.
• Answers, screens, and forwards incoming phone calls in accordance with National Visionprotocol.
• Diligently maintains the cleanliness of all equipment, workstations and the overall facility on a daily based on safety protocols.
• Ensures inventory control and loss prevention procedures are followed at all times.
• Maintains visual merchandising according to Brand and Company Standards.

Qualifications

Are you the right fit? – The Suitable Talent

• 1+ years related experience or training in retail/customer service preferred.
• Fluent in reading and speaking both English and Spanish.
• Strong selling skills, aimed at meeting both the store's and self-sales targets, by following company policies.
• Ability to give instruction in a clear and concise manner to customers.
• Ability to interact with all levels of employees in a courteous, professional manner at all times.

Education: High School Diploma or equivalent required

Additional Information

Taking care of our people

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our websitewww.nationalvision.comto learn more.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.