Sales Associate - Keyholder - Bilingual

America's Best; Cypress (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Company Taxes

Parental Leave

Employee Eyewear Discount

Overtime pay when applicable

Job summary

America's Best is part of National Vision, one of the largest optical retailers in the United States. As a Sales Associate, you’ll deliver an exceptional customer experience while supporting store operations and sales goals. You’ll help customers select eyewear, dispense glasses and lenses, educate on care, and keep accurate records.

1+ year retail or customer service experience preferred; bilingual in English and Spanish. High school diploma required.

Qualifications

• 1+ year retail or customer service experience
• Bilingual English/Spanish communication
• High School Diploma or equivalent

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contacts and provide lens training
• Educate customers on eyewear and lens care
• Maintain accurate customer and patient records
• Communicate order status and answer calls
• Keep store clean, organized and merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned

Skills

Retail experience

Bilingual English/Spanish

Education

High School Diploma

Job description

Company Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1,000 stores and counting, each location aims to provide customers with the attention and expertise they deserve. For more information about America's Best, visit

AmericasBest.com.

Job Description

As a Sales Associate, you’ll play a key role in delivering an exceptional experience for our customers while supporting store operations and sales goals.

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Qualifications

What You’ll Need:

Experience & Skills:

1+ year of retail or customer service experience is preferred. Fluent in reading and speaking both English and Spanish.

Versatility:

Skilled at multi-tasking and handling a fast-paced work environment

Education:

High School Diploma or equivalent required

Additional Information

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.

Our Benefits Include

• Health & Dental Insurance
• 401k Retirement Savings
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental Leave
• Employee Eyewear Discount
• Overtime pay when applicable

Focus On Professional Growth And Career Fulfillment

• Training programs available
• Access to educational courses
• Emphasis on internal promotions and career advancement

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.