Sales Associate Key

Talbots; Roseville (CA); On-site; USD 23,419 - 30,307; Part time

Job summary

Talbots, a leading women’s apparel retailer in Roseville, CA, is seeking a part-time store associate to deliver exceptional customer service and contribute to sales. You will assist customers, keep up with fashion trends, and use product knowledge to create attractive outfits that meet client needs.

You will support store leadership, handle multiple customers, and work flexible evenings and weekends to help drive business while representing Talbots’ brand values and inclusive culture.

Qualifications

• Provide exceptional customer service to drive sales and brand loyalty.
• Demonstrate strong communication and interpersonal skills.
• Ability to multitask and assist multiple customers effectively.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
• Take an active role in assisting the management team to build store business.
• Serve multiple customers at a time, multi‑task and/or handle projects simultaneously.
• Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, and fashion.

Skills

Customer service

Sales oriented

Communication

Job description

About Us

Talbots is a leading omni‑channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that is both timeless and timely, fine quality craftsmanship, and gracious service. At Talbots, relationships are key to our business; we hire individuals who bring new ideas, understand smart risk taking, and can enhance an already thriving culture. With a commitment to offering modern classic style for every body type across a full range of inclusive sizes, we welcome every woman in your life.

What We Offer

• Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
• Incentive Opportunities
• Benefits: Comprehensive benefit packages accessible to both full‑time and eligible part‑time employees. To learn more, visit our We Care page.
• Generous discount: 50%, 60% & 70% merchandise discount off Talbots and Haven Well within.
• Other perks: referral incentive program, discounts on travel, shopping, concerts and more.

What We Value

• We win as a team and are dedicated to ensuring and applauding each other’s success.
• We encourage creativity, innovation and smart risk‑taking.
• We commit to building relationships with our customers and associates by knowing, serving, and delighting them.
• We act with integrity, transparency, candor, and respect.
• We respect, honor, and value diversity and are invested in cultivating a dynamic and inclusive culture.
• We embrace community by bringing positive change to those we live and work in.

Who You Are

• Capable of creating a selling culture where all associates align around the needs of our customers.
• Possess a customer‑centric mentality and understand the importance of creating exceptional customer experiences.
• Driven to create, build, and cultivate relationships.
• Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team, and thrive working in a team environment.
• Passionate about selling and seeks organized and thoughtful ways to maximize all traffic that enters the store.
• Demonstrate excellent verbal communication skills and a high level of integrity.
• Able to work cooperatively in a diverse work environment.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
• Flexible availability based on the needs of the business, including evenings, weekends, and holidays.

What You'll Do

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
• Take an active role in assisting the management team to build store business.
• Serve multiple customers at a time, multi‑task and/or handle projects simultaneously.
• Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, and fashion.
• Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
• Develop and maintain positive working relationships that support a productive work environment.
• Proactively communicate store information, brand initiatives, discrepancies, and other pertinent information to management in order to better enhance the customer experience.
• Achieve sales and service metrics in key measurable areas.
• Maximize individual performance by participating in learning opportunities, accepting direction, coaching, and feedback.
• Achieve sales and service metrics in key measurable areas, including Talbots Classic Awards.
• Support all areas of operational excellence, including managing inventory according to policies and procedures such as filling orders, recalls, recovery, replenishment, and re‑tickets.
• Plan and prioritise tasks and responsibilities to meet the needs of the customer and business.
• Be responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
• Seek to understand customer needs and wants with curiosity and confidence through intentional conversation.

Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

Location

Store 00504 Roseville, CA – Roseville, CA 95678

Position Type

Regular/Part time

Pay Range

$17.40 – $21.75 Hourly USD

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.