Sales Associate / Jewelry Consultant - Zales - Viewmont Mall - Scranton, PA

Signet Jewelers; Scranton (Lackawanna County); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading jewelry retailer as a Sales Associate at Zales in Scranton, PA. You'll provide exceptional customer service, engage with customers to understand their needs, and help them celebrate special moments. This full-time role offers a competitive pay structure, including base pay plus commission, and a range of benefits. If you have a passion for sales and customer relationships, we invite you to apply and become part of our team that values integrity and teamwork.

Benefits

Medical, dental, vision, and prescription insurance

401(k)

Paid Time Off

Paid holidays

Tuition reimbursement

Training programs

Merchandise discounts

Incentive trips and contests

Qualifications

• Strong customer service, sales, retail, and/or jewelry experience.
• Flexible availability to work during peak retail hours.

Responsibilities

• Engage customers to understand their needs and desires.
• Present merchandise and share detailed product information.
• Meet individual and team sales goals.

Skills

Customer Service

Sales

Communication

Job description

Sales Associate / Jewelry Consultant - Zales - Viewmont Mall - Scranton, PA

Pay: Competitive

Location: Scranton/Pennsylvania

Employment type: Full-Time

Job Description

• Req#: Z01645Z
• We have many opportunities available on our other career site pages. Click here to link to our careers page!
• You are a diamond and Zales celebrates that fact! We recognize that every one of our jewelry consultants has a unique sparkle, and we find ways to empower them to help our customers Celebrate Life and Express Love. Zales is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”.
• There are brilliant career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!
• Zales is now hiring SEASONAL, PART-TIME, and FULL-TIME team members! Also apply for our NEW Concierge position for the holiday season.
• Seasonal sales support to assist with consistent delivery of excellent customer service, operational standards, and compliance in all areas of operational activity.
• Supports the creation of a Customer First culture by taking ownership and control of the day-to-day customer traffic, line queue, and administrative duties of the store to achieve and maintain the highest levels of efficiency, safety, and security.
• Do you thrive on building personal relationships that will last a lifetime? Join our team today to help our customers celebrate life and express love!
• Your role at Zales: As a part of our Sales Team, you are responsible for providing a superior experience to our valued customers. In addition, you will:
• Engage customers in conversation to understand their needs and desires
• Present merchandise and share detailed information regarding features and benefits of products
• Provide information regarding extended service plans and financing options
• Meet individual and team sales goals
• We think you’d be great for this role if you have:
• A desire to help our customers celebrate the special moments in their lives
• Strong customer service, sales, retail, and/or jewelry experience
• Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays
• A positive, customer-focused approach in delivering an exceptional customer experience
• Strong communication and relational skills
• We put our People First by offering the following benefits:
• Base pay plus commission on sales
• Medical, dental, vision, and prescription insurance (full-time team members)
• 401(k)
• Paid Time Off (full-time and part-time team members)
• Paid holidays (full-time team members)
• Tuition reimbursement, including DCA courses based on position
• Training — Associate Training System, Management Training System, District Manager in Training, career development, and more
• Merchandise discounts
• Incentive trips and contests

Zales is part of the Signet Jewelers family and is an equal opportunity employer committed to promoting inclusion and diversity for all employees. We value integrity, teamwork and offer opportunities for advancement as part of our promote-from-within philosophy.

Please note that while we appreciate every applicant's interest, we can only contact those selected for further consideration.

Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!

About the company

Signet Jewelers Limited is the world's largest retailer of diamond jewelry. Signet operates over 3,300 stores primarily under the name brands of Kay Jewelers, Zales, Jared The Galleria Of Jewelry, H.Samuel, Ernest Jones, Peoples, Piercing Pagoda, and JamesAllen.com.