Sales Associate / Jewelry Consultant - Zales - Valley Mall - Hagerstown, MD

Signet Jewelers; Hagerstown (MD); On-site; USD 80,000 - 100,000; Part time

Job summary

Join a purpose-driven company that empowers its team members to help customers celebrate life's special moments. As a jewelry consultant, you will engage with customers, understand their needs, and provide them with a superior shopping experience. This role offers rewarding opportunities to impact lives and inspire love, all while working in a supportive environment that values integrity and teamwork. With flexible hours and a commitment to employee development, this position is perfect for those who thrive on building lasting relationships and delivering exceptional service. Don't miss the chance to be part of a team that truly values its people!

Benefits

Medical, dental, vision, and prescription insurance

401(k)

Paid Time Off

Paid holidays

Tuition reimbursement

Training programs

Merchandise discounts

Incentive trips and contests

Qualifications

• Strong customer service and sales skills are essential for this role.
• Flexible availability during peak retail hours is required.

Responsibilities

• Engage customers to understand their needs and present merchandise.
• Meet individual and team sales goals while providing exceptional service.

Skills

Customer Service

Sales Experience

Retail Experience

Communication Skills

Relational Skills

Education

High School Diploma

Job description

You are a diamond and Zales celebrates that fact! We recognize that every one of our jewelry consultants has a unique sparkle, and we find ways to empower them to help our customers Celebrate Life and Express Love. Zales is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”. There are brilliant career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

Zales is now hiring SEASONAL, PART-TIME, and FULL-TIME team members!

Also apply for our NEW Concierge position for the holiday season. Seasonal sales support to assist with consistent delivery of excellent customer service, operational standards, and compliance in all areas of operational activity. Supports the creation of a Customer First culture by taking ownership and control of the day-to-day customer traffic, line queue, and administrative duties of the store to achieve and maintain the highest level of efficiency, safety, and security.

Do you thrive on building personal relationships that will last a lifetime? Join our team today to help our customers celebrate life and express love!

Your role at Zales:

As a part of our Sales Team, you are responsible for providing a superior experience to our valued customers. In addition, you will:

1. Engage customers in conversation to understand their needs and desires
2. Present merchandise and share detailed information regarding features and benefits of products
3. Provide information regarding extended service plans and financing options
4. Meet individual and team sales goals

We think you’d be great for this role if you have:

1. A desire to help our customers celebrate the special moments in their lives
2. Strong customer service, sales, retail, and/or jewelry experience
3. Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays
4. A positive, customer-focused approach in delivering an exceptional customer experience
5. Strong communication and relational skills

We put our People First by offering the following benefits:

1. Base pay, $15.00 – $20.00 plus commission on sales. Final pay rate shall be determined and is based on experience and qualifications
2. Medical, dental, vision, and prescription insurance (full-time team members)
3. 401(k)
4. Paid Time Off (full-time and part-time team members)
5. Paid holidays (full-time team members)
6. Tuition reimbursement, including DCA courses based on position
7. Training — Associate Training System, Management Training System, District Manager in Training, career development, and more
8. Merchandise discounts
9. Incentive trips and contests

Zales is part of the Signet Jewelers family and is an equal opportunity employer committed to promoting inclusion and diversity for all employees. We value integrity, teamwork and offer opportunities for advancement as part of our promote from within philosophy.

Please know that while we appreciate every applicant's interest in joining our team, we can only contact those selected for further consideration.