Sales Associate / Jewelry Consultant - Zales Outlet - Concord Mills - Concord, NC

Signet Jewelers; Concord (NC); On-site; USD 25,000 - 45,000; Part time

Job summary

Join a forward-thinking company that values love and customer relationships! As a seasonal team member at Zales Outlet, you'll provide exceptional service, helping customers celebrate life's special moments. This role involves engaging with customers, presenting products, and achieving sales goals in a supportive environment. With a focus on personal development and a commitment to inclusion, this is an exciting opportunity to grow within a purpose-driven organization. If you have a passion for sales and customer service, we invite you to be part of our team and make a lasting impact!

Benefits

Base pay plus commission

Medical, dental, vision insurance

401(k)

Paid Time Off

Paid holidays

Tuition reimbursement

Training programs

Merchandise discounts

Incentive trips and contests

Qualifications

• Strong customer service and sales skills are essential for this role.
• Flexible availability during peak retail hours is required.

Responsibilities

• Engage customers to understand their needs and present merchandise effectively.
• Meet individual and team sales goals while providing excellent customer service.

Skills

Customer Service

Sales Experience

Retail Experience

Communication Skills

Relationship Building

Job description

We have many opportunities available on our other career site pages. Click here to link to our careers page!

You are a diamond and Zales celebrates that fact! We recognize that every one of our jewelry consultants has a unique sparkle, and we find ways to empower them to help our customers Celebrate Life and Express Love. Zales is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”. There are brilliant career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

Zales Outlet is now hiring SEASONAL, PART-TIME, and FULL-TIME team members!

Also apply for our NEW Concierge position for the holiday season. Seasonal sales support to assist with consistent delivery of excellent customer service, operational standards, and compliance in all areas of operational activity. Supports the creation of a Customer First culture in by taking ownership and control of the day to day customer traffic, line queue, and administrative duties of the store and to achieve and maintain the highest level of efficiency, safety, and security.

Do you thrive on building personal relationships that will last a lifetime? Join our team today to help our customers celebrate life and express love!

Your role at Zales Outlet:

As a part of our Sales Team you are responsible for providing a superior experience to our valued customers. In addition, you will:
• Engage customers in conversation to understand their needs and desires
• Ability to present merchandise and share detailed information regarding features and benefits of products
• Provide information regarding extended service plans and financing options
• Meet individual and team sales goals

We think you’d be great for this role if you have:

• A desire to help our customers celebrate the special moments in their lives
• Strong customer service, sales, retail and/or jewelry experience
• Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays
• A positive, customer-focused approach in delivering an exceptional customer experience
• Strong communication and relational skills

We put our People First by offering the following benefits:

• Base pay plus commission on sales
• Medical, dental, vision and prescription insurance (full-time team members)
• 401(k)
• Paid Time Off (full-time and part-time team members)
• Paid holidays (full-time team members)
• Tuition reimbursement, including DCA courses based on position
• Training — Associate Training System, Management Training System, District Manager in Training, career development and more
• Merchandise discounts
• Incentive trips and contests

Zales Outlet is part of the Signet Jewelers family and is an equal opportunity employer committed to promoting inclusion and diversity for all employees. We value integrity, teamwork and offer opportunities for advancement as part of our promote from within philosophy.

Please know that while we appreciate every applicant's interest in joining our team, we can only contact those selected for further consideration.

Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!