Sales Associate / Jewelry Consultant - Zales - Eastwood Mall - Niles, OH

Signet Jewelers Limited; Weathersfield Township (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a purpose-driven company that celebrates love and empowers its employees! As a Sales Associate at Zales, you'll provide exceptional customer experiences, helping clients celebrate special moments with our stunning jewelry. With a focus on teamwork and integrity, this role offers a unique opportunity to grow within a supportive environment. Enjoy a rewarding career path with benefits like medical insurance, paid time off, and merchandise discounts. If you have a passion for sales and a desire to make a difference in customers' lives, this is the perfect opportunity for you!

Benefits

Base pay plus commission

Medical, dental, vision insurance

401(k)

Paid Time Off

Paid holidays

Tuition reimbursement

Training programs

Merchandise discounts

Incentive trips and contests

Qualifications

• Strong customer service and sales skills are essential.
• Flexible availability for peak retail hours is required.

Responsibilities

• Engage customers to understand their needs and desires.
• Present merchandise with detailed information on features.

Skills

Customer Service

Sales Experience

Retail Experience

Communication Skills

Relational Skills

Job description

Sales Associate / Jewelry Consultant - Zales - Eastwood Mall - Niles, OH

Job Overview

You are a diamond and Zales celebrates that fact! We recognize that every one of our jewelry consultants has a unique sparkle, and we find ways to empower them to help our customers Celebrate Life and Express Love. Zales is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”. There are brilliant career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

Your Role at Zales:

As a part of our Sales Team you are responsible for providing a superior experience to our valued customers. In addition, you will:

1. Engage customers in conversation to understand their needs and desires.
2. Present merchandise and share detailed information regarding features and benefits of products.
3. Provide information regarding extended service plans and financing options.
4. Meet individual and team sales goals.

Qualifications:

We think you’d be great for this role if you have:

1. A desire to help our customers celebrate the special moments in their lives.
2. Strong customer service, sales, retail and/or jewelry experience.
3. Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays.
4. A positive, customer-focused approach in delivering an exceptional customer experience.
5. Strong communication and relational skills.

Benefits:

We put our People First by offering the following benefits:

1. Base pay plus commission on sales.
2. Medical, dental, vision and prescription insurance (full-time team members).
3. 401(k).
4. Paid Time Off (full-time and part-time team members).
5. Paid holidays (full-time team members).
6. Tuition reimbursement, including DCA courses based on position.
7. Training — Associate Training System, Management Training System, District Manager in Training, career development and more.
8. Merchandise discounts.
9. Incentive trips and contests.

Zales is part of the Signet Jewelers family and is an equal opportunity employer committed to promoting inclusion and diversity for all employees. We value integrity, teamwork and offer opportunities for advancement as part of our promote from within philosophy.

Please know that while we appreciate every applicant's interest in joining our team, we can only contact those selected for further consideration.