SALES ASSOCIATE - IMPERIAL BEACH NAVY EXCHANGE - FLEX (0 - 19.5 HOURS)

NAVY EXCHANGE SERVICE COMMAND (NEXCOM)

Imperial Beach (CA)

On-site

USD 15,000 - 21,000

Full time

24 hours ago

Be an early applicant

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Benefits offered by this job

Paid annual and sick leave

Medical/dental insurance

Flexible spending account

Pension plan

401K savings plan

Short/Long term disability

Life insurance

Pet insurance

Tax free shopping privileges

Free bus passes/parking

Discounted tickets at MWR

Navy Lodge access

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Imperial Beach, CA seeks a Federal Employee Sales Associate to engage customers, explain products, and support the mission of savings and service to military families.

Responsibilities include customer service, promoting merchandise, handling POS transactions, upselling, and maintaining store appearance. Flexible hours, possible evenings and holidays, and a benefits package are provided.

Qualifications

High school diploma or equivalent preferred.
No prior experience required.
Strong customer service and communication skills.

Responsibilities

Engage customers proactively and listen to needs.
Direct customers to merchandise and inform them about events and offers.
Provide premier customer service and upsell where appropriate.
Operate POS system and handle cash accurately.
Maintain store appearance and assist with inventory and paperwork.

Skills

Customer service

Communication

Upselling

Cash handling

Teamwork

Education

High school diploma

Tools

POS System

Job description

Come work for us as a FEDERAL EMPLOYEE and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active-duty military, retirees, reservists and their families.

Job Summary

As a sales associate you will be the face of our company, you get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties And Responsibilities

Customer Service

Proactively engage and make a connection with customers.
Asking questions and listening to customer s needs.
Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card.
Provide premier customer service.
Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.

Organization

Maintaining store appearance.

Sales

Cross-selling products and knowing layout of the store.
Make suggestions to customer on latest trends and current promotions based on customer s individual needs. - Upselling products.
Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.
Completing various forms of paperwork reports and reconciliation

Inventory

Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories

Dependability

Adherence to assigned work schedule. Accurate and complete follow through on work assignments.
Other Duties as assigned

Qualifications Product Knowledge

PRODUCT KNOWLEGE: Basic knowledge of products merchandise

Experience: Retail experience preferred but not required

Communication Skills: Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette.

MATHETMATICAL SKILLS: Basic math functions such as addition subtraction multiplication and division.

Reasoning Ability: Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

Physical Demands Work Environment: This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

Other Skills: Enthusiastic friendly and energetic with a desire to provide outstanding service.

Work Hours

Available to work a variety of hours which may include early morning's evenings weekends and holidays

Benefits