Sales Associate- IMMEDIATE NEED- $18/hr

Scope Services, Inc.; Saint Joseph (MI); On-site; USD 35,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Vision Insurance

Short-Term Disability

401(k) Eligibility begins after 6 ids

Job summary

Scope Services, Inc. in Saint Joseph, MI is seeking a Sales Associate to deliver an exceptional customer experience, provide knowledgeable sales support, and guide customers through the buying process.

You will maintain product knowledge, answer phones and texts, keep the showroom organized and accurately priced, and handle follow-ups after delivery while representing the company with enthusiasm.

Qualifications

• Customer-focused mindset highlighted in the role.
• Strong communication skills and professional sales support.
• Ability to guide customers through the sales process.
• Knowledge of products, materials, and warranties.

Responsibilities

• Create a comfortable and positive shopping environment.
• Ask thoughtful questions to identify customer needs and goals.
• Demonstrate patience, attentiveness, and helpfulness at all times.
• Recommend appropriate products and solutions that fit customer needs.
• Maintain client follow-up to build lasting relationships.
• Represent the company with enthusiasm, punctuality and a positive attitude.
• Answer phone calls promptly and respond to texts via Podium.
• Keep showroom clean, organized, and clearly priced.
• Assist with stocking and merchandising displays; maintain signage.
• Follow up with customers after delivery; perform additional duties as assigned.

Skills

Customer service

Communication

Sales support

Product knowledge

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Temporary St. Joseph, MI, Saint Joseph, MI, US

3 days ago Requisition ID: 1448

Salary: $18.00 Annually

General Summary

The Sales Associate is responsible for delivering an exceptional customer experience by providing knowledgeable, attentive, and professional sales support. This role requires strong communication skills, a customer-focused mindset, and the ability to guide customers through the sales process to meet their needs.

Customer Service Responsibilities

• Create a comfortable and positive shopping environment.
• Ask thoughtful questions to identify customer needs, preferences, and goals.
• Demonstrate patience, attentiveness, and helpfulness at all times.
• Recommend appropriate products and solutions that align with customer needs.
• Maintain consistent client follow-up to build lasting customer relationships.
• Represent the company with enthusiasm, punctuality, and a positive attitude.

Product Knowledge

• Maintain a thorough understanding of all products offered.
• Stay up to date on industry trends, product construction, materials, styles, fabrics, and manufacturer warranties.
• Use product knowledge to educate customers and support informed purchasing decisions.
• Accurately complete all sales orders with detailed information to ensure customer satisfaction.
• Ensure all special-order sales contain the necessary specifications to place accurate manufacturer orders, include diagrams, measurements, and customer initials are required.

Phone and Text Communication

• Answer phone calls promptly in a friendly and professional manner.
• Respond to customer text messages through Podium with urgency, accuracy, and professionalism.

Showroom Floor Responsibilities

• Maintain a clean, organized, and professional showroom environment.
• Ensure all showroom merchandise is properly displayed and clearly priced.
• Assist with stocking accessories, merchandising displays, and maintaining signage with accurate product information.
• Uphold company standards for appearance and presentation of the sales floor.

Additional Duties

• Follow up with customers after delivery to confirm satisfaction and discuss future projects.
• Perform additional duties and responsibilities as assigned by management.

Schedule

• 37-38 hours per week
• Monday-Saturday
• One day off during the week
• Hours: 10:00am- 6:00pm
• Health insurance
• Life insurance
• Vision Insurance
• Short- Term Disability
• ESSL PTO- After 90 Days
• 401(k) Eligibility begins after 6 months of continuous employment. Through voluntary deduction and is non-contributory by the employer.