Sales Associate III

FashionUnited; Connecticut; On-site; USD 20,664 - 26,863; Part time

Benefits offered by this job

Medical insurance

401(k)

Paid leave

Tuition assistance

Job summary

FashionUnited is looking for a Sales Associate in Connecticut to provide an elevated shopping experience for customers. The role requires 1+ years of experience in luxury retail, knowledge of fashion trends, and strong English proficiency. Responsibilities include building client relationships, driving sales, and maintaining store operations. A flexible schedule is necessary, including nights and weekends. The role offers competitive compensation with comprehensive benefits including medical and 401(k).

Qualifications

• 1+ years of sales experience, preferably in luxury retail.
• Knowledge of fashion trends and competitors.
• Ability to work at a fast pace and lift up to 50 lb.
• Experience with walkie-talkies and basic computer skills.

Responsibilities

• Deliver personalized shopping experiences as a brand ambassador.
• Drive sales through upselling and tailored recommendations.
• Maintain high levels of service while completing daily operational tasks.
• Build lasting client relationships and source new customers.

Skills

Sales experience in luxury retail

Fashion knowledge

Clienteling skills

Basic computer proficiency

Strong English proficiency

Tools

POS systems

Mobile POS

Job description

Coach is a global fashion house founded in New York in 1941. Inspired by Creative Director Stuart Vevers and the inclusive spirit of our hometown, we make beautiful things crafted to last—allowing you to be yourself. Coach is part of the Tapestry portfolio, a global house of brands committed to stretching what’s possible.

The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue.

Key Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross‑selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms (including short‑form video) to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
• Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
• Process transactions efficiently (purchases, returns, exchanges, online pickups).
• Support inventory cycles: receive shipments, stock shelves, and manage product movement.
• Assist teammates in functional areas as required.
• Foster a collaborative, trust‑based environment; encourage team performance.
• Participate in brand initiatives, training programs, and inclusion activities.
• Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.

Required Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, ability to read price/release sheets.
• Ability to work at a fast pace, lift 25 lb regularly (up to 50 lb occasionally), climb, bend, kneel, and maneuver sales floor and stockroom.
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live‑stream shopping or video demos, clienteling and data acquisition skills. (Preferred)
• Ability to work in a fast‑paced environment.
• Strong English language proficiency. (for EU)

Schedule

Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).

Compensation & Benefits

Base Pay Range: $15.00 – $19.50 per hour. Tapestry will comply with minimum wage requirements and other applicable pay laws. Benefits include medical, dental, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Equal Opportunity Employer

Coach is an equal‑opportunity and affirmative action employer. All employment decisions are based on qualifications and are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.

Members of Federally Recognized Tribes

Members of federally recognized tribes are afforded preference in hiring. For preference consideration, please indicate your membership in a federally recognized Native American tribe on your cover letter or resume.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1‑855‑566‑9264 or [e-mail]