Sales Associate III

Tapestry, Inc.; Buford (GA); On-site; USD 20,664 - 33,406; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

A leading luxury retail brand in Buford, Georgia is looking for a Sales Associate to be the frontline ambassador for the Coach brand. You will deliver a personalized shopping experience, drive sales through recommendations, and support daily operations. The role requires at least 1 year of sales experience, preferably in luxury retail, and knowledge of fashion trends. The position offers a pay range of $15.00 to $24.25 per hour, along with extensive benefits including medical, dental, and tuition assistance.

Qualifications

• 1+ years of sales experience, preferably in luxury retail.
• Strong knowledge of fashion trends and competitors.
• Experience with basic computer tools and mobile POS.

Responsibilities

• Deliver an elevated shopping experience as a brand ambassador.
• Build lasting client relationships and drive sales.
• Support daily store operations and complete tasks efficiently.

Skills

Sales experience

Fashion knowledge

Customer relationship management

POS operation

Social media savvy

Job description

The Sales Associate is the frontline ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

Key Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross‑selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms (including short‑form video) to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
• Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
• Process transactions efficiently (purchases, returns, exchanges, online pickups).
• Support inventory cycles: receive shipments, stock shelves, and manage product movement.
• Assist teammates in functional areas as required.
• Foster a collaborative, trust‑based environment; encourage team performance.
• Participate in brand initiatives, training programs, and inclusion activities.
• Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.

Required Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, ability to read price/release sheets.
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live‑stream shopping or video demos, clienteling and data acquisition skills. (Preferred)
• Ability to work in a fast‑paced environment.
• Strong English language proficiency. (for EU)

Availability

Ability to work a flexible schedule to meet business needs, including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).

Base Pay Range

$15.00–$24.25

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.

Equal Employment Opportunity Statement

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA) Accommodation

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or [e-mail].