Sales Associate - Guest Experience Specialist

Bob's Discount Furniture; Greenwood (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hourly Advance / Draw vs. Commission

Medical, Dental, Vision coverage

401(k) Profit Sharing Plan

Paid time off including vacation and生日

Employee Discounts

Flexible retail schedules

Tuition reimbursement and development

Job summary

Bob’s Discount Furniture is seeking a Retail Guest Experience Sales Specialist to help customers bring their home design dreams to life while delivering world-class service in a dynamic, team-driven environment.

You will engage customers, apply product knowledge, and use CRM tools to cultivate relationships and drive sales in a fast-paced store setting.

Qualifications

• Energetic and self-motivated with strong interpersonal skills.
• Ability to work a flexible retail schedule, including weekends and holidays.

Responsibilities

• Assist customers in selecting furniture to fit their home design vision.
• Deliver world-class service in a low-pressure, gimmick-free environment.
• Build relationships with customers and follow up for future sales.

Skills

Customer Engagement

Relationship Building

Consultative Selling

Team Collaboration

Adaptability

Digital Tools

Time Management

Problem Solving

Tools

Point-of-Sale Systems

CRM Software

Job description

Retail Guest Experience Sales Specialist

Our Retail Guest Experience Sales Specialists are a driving force behind Bob’s Discount Furniture’s success and expansion. Whether you're looking for full-time or part-time opportunities, you'll find a supportive, fun, and team-oriented environment at Bob’s. As a Guest Experience Sales Specialist, you’ll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere—just the way Bob’s intended!

Key Skills for Success

Core Competencies & Expertise

• Customer Engagement and Active Listening
• Relationship Building and Client Follow-Up
• Consultative Selling and Product Knowledge Application
• Team Collaboration and Communication
• Adaptability to Retail Schedules and High-Energy Environments
• Comfort with Digital Tools and Point-of-Sale Systems
• Organizational Skills and Time Management
• Problem Solving and Goal Orientation

Preferred Competencies & Skills

• Previous retail or commission-based sales experience
• Bilingual communication skills
• Passion for home design and interior décor
• Experience with customer relationship management tools or systems

Who We Are

At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.

Benefits & Perks

• Hourly Advance / Draw vs. Commission pay structure
• Medical, Dental, and Vision coverage
• Employer-paid and voluntary Life Insurance options
• 401(k) Profit Sharing Plan with generous match
• Paid time off including vacation, sick days, holidays, and your birthday!
• Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand)
• Exclusive Employee Discounts
• Flexible retail schedules including evenings, weekends, and holidays
• Tuition reimbursement and professional development opportunities

Pay: hourly advance with uncapped commissions. Expected first-year earnings typically range from $45,000 - $65,000 annually

Our Culture & Core Values

At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do.

Minimum Qualifications

• Energetic and self-motivated with strong interpersonal skills
• Basic computer proficiency · Must be at least 18 years old to be considered for employment with Bob’s
• Ability to work a flexible retail schedule, including weekends and holidays
• Physical Demands Ability to stand for long periods and move throughout the showroom
• Must be able to lift and move up to 50 lbs as needed

Diversity is a Core Value at Bob’s

At Bob’s Discount Furniture, Inc., we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve. It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

We help people turn houses into homes with quality furniture at everyday low prices. Join a GROWING national team where honesty, integrity, and fun shape how we work. We care about our customers, our communities, and each other. Bring your ideas, be yourself, and help us deliver great experiences in a fun, fast-paced environment.

Help customers find furniture they love - and build a career you love! Explore opportunities in sales, store management, and product support. Our sales roles offer uncapped commission opportunities.

Help get furniture from our distribution centers to our customers’ homes.

Explore warehouse, equipment operator, CDL-A Driver, and leadership opportunities with teams that value safety, teamwork, and FUN!

We offer medical, dental, and vision coverage, a 401(k) with company match, paid time off (including your birthday and anniversary!), and employee discounts. Additional benefits support your emotional, financial, and family well-being.

*Benefits eligibility may vary by role and employment status

We believe in helping our people grow. Through training, opportunities to advance, tuition assistance, and scholarship programs, you can build skills and take your next career step.

*Program eligibility may vary by role and employment status

New stores and an expanding distribution network create more opportunities to join our team and grow with us. Explore openings across the country and find your next chapter at Bob’s!

Your corporate and customer care teams help every part of Bob’s succeed. Explore opportunities supporting our customers and business - from customer service to technology, finance, marketing, and more!