Sales Associate: Growth, Training & Family-First Culture

Carter's, Inc.; Columbus (GA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

30% brand discount on Carter’s brands

Tuition-free GED/degree program

Training and development programs

Job summary

Carter’s, Inc. in Columbus, GA is hiring a Sales Associate to be the first face of the brand for growing families. You’ll greet customers, explain our baby essentials, and help families prepare for school moments while joining a welcoming environment.

This role emphasizes customer service, omnichannel support, POS transactions, stock replenishment, and promoting promotions and loyalty programs. Carter’s offers a strong training culture, a 30% employee discount, and opportunities for advancement.

Qualifications

• Experience delivering friendly, attentive customer service in a retail environment.
• Strong communication and problem-solving abilities.
• Ability to multi-task in a fast-paced setting.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Customer service

Communication skills

Multi-tasking

Job description

Carter’s, Inc. in Columbus, GA is hiring a Sales Associate to be the first face of the brand for growing families. You’ll greet customers, explain our baby essentials, and help families prepare for school moments while joining a welcoming environment.

This role emphasizes customer service, omnichannel support, POS transactions, stock replenishment, and promoting promotions and loyalty programs. Carter’s offers a strong training culture, a 30% employee discount, and opportunities for advancement.