Sales Associate: Grow Sales & Deliver Exceptional Service

R301US Hibbett Retail, Inc.; Danville (IL); On-site; USD 19,000 - 26,000; Full time

Job summary

Hibbett Retail, Inc. in Danville, Illinois (Village Mall) is seeking a Sales Associate to deliver exceptional customer service and drive product sales. You will become knowledgeable across product areas and promote merchandise while upholding store policies.

The role emphasizes customer engagement, teamwork, and achieving sales targets in a fast-paced retail environment. Weekend availability and a willingness to learn are a plus.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Produce and give extraordinary customer service to customers entering the store, including assisting multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Set goals to grow and improve selling skills and track overall sales.
• Uphold all company policies, procedures, and standards in manuals and memos.
• Assist in daily store operations, including work lists, shipments, and maintenance.
• Present merchandise to promote and sell goods per the product knowledge manual.
• Identify and communicate merchandise needs, pricing concerns, and operational problems to store management.
• Attend staff meetings and tech clinics for the store.
• Protect company assets by ensuring internal control procedures and reporting potential fraud.

Skills

Customer service

Sales skills

Communication

Team player

Detail oriented

Job description

Hibbett Retail, Inc. in Danville, Illinois (Village Mall) is seeking a Sales Associate to deliver exceptional customer service and drive product sales. You will become knowledgeable across product areas and promote merchandise while upholding store policies.

The role emphasizes customer engagement, teamwork, and achieving sales targets in a fast-paced retail environment. Weekend availability and a willingness to learn are a plus.