Sales Associate (Full-Time) - Woodfield Mall Schaumburg, IL

Alo Moves; Illinois; On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player in the wellness and fitness sector is seeking a dynamic Sales Associate to join their team in Schaumburg. This role is pivotal in creating an authentic, engaging experience for customers while driving sales and promoting the brand's mission. The ideal candidate will possess a passion for customer service, strong product knowledge, and the ability to thrive in a team-oriented environment. With opportunities for professional growth and a supportive culture, this position offers a chance to make a significant impact in a vibrant retail setting. If you are self-motivated and eager to contribute to an innovative brand, this is the perfect opportunity for you.

Benefits

Generous employee discount

Free membership to Alo Moves

Competitive medical, dental, and vision plans

401K with company matching

Monthly Store Incentives

Clothing Allowance

Free yoga classes

Qualifications

• 1+ years experience in a client-centric, sales environment preferred.
• Strong passion for customer service and delivering exceptional experiences.

Responsibilities

• Drive and exceed sales goals while ensuring customer engagement.
• Educate guests on products and maintain a friendly shopping environment.

Skills

Customer Service

Sales Techniques

Team Collaboration

Product Knowledge

Communication Skills

Education

High School Diploma or Equivalent

Tools

Sales Software

Job description

Role Objective

The Sales Associate works to achieve store sales goals by setting the Alo experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading Alo’s Flow initiatives, while optimizing productivity and efficiency.
• Ensure engagement with customers and provide a friendly and easy to shop environment.
• Continue to build the client relationship daily with our customers.
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities.
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor.
• Confidently introduces all facets of the Alo business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details.
• Leverages company tools, incentives, and strategies to support meeting store goals.
• Resolve client needs quickly & effectively ensuring customer satisfaction.
• Educates guests and staff on our product, community and culture.
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership.
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence.
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures.
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.

Sales Associate Qualifications

• Preferred 1+ years prior work experience in a client-centric, sales environment.
• Passion for customer service and delivering exceptional experiences.
• Aligns with and embodies Alo’s Guiding Principles.
• Self-motivated with a desire to achieve results and excel individually, and as a team.
• Requires constant movement in and around all areas of store.
• Ability to lift, push, carry or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.
• Ability to stand and move for an entire shift.

Sales Associate Schedule

Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

JUST SOME OF THE PERKS

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors.
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees).
• 401K with company matching (Full-Time Employees).
• Monthly Store Incentives.
• Clothing Allowance.
• Free yoga classes at any of our Sanctuaries.

The Company’s Associate base pay ranges from $16.00 - $18.00/ hour in Schaumburg, IL. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves.