Sales Associate - Full Time - Omaha,NE

Borsheims; Omaha (NE); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life

Flexible Spending Account

Wellness Program

401(k)

Paid Medical and Parental Leave

PTO and Holidays

Employee Discount

Service Awards

Promote-from-Within

Ongoing Education and Training

Job summary

Borsheims is a luxury jewelry and gift retailer seeking a full-time Jewelry Sales Associate in Omaha. You will deliver Signature Service to customers in-store, online, and over the phone, helping them select jewelry and gifts to mark special occasions.

Responsibilities include building relationships, guiding customers through purchases, leveraging CRM tools, and supporting ecommerce and in-store operations. Training is provided for the right candidate.

Qualifications

• Excellent communication and interpersonal skills required.
• Strong relationship-building and sales abilities expected.
• Comfortable using technology and learning new systems; detail-oriented.

Responsibilities

• Deliver Signature Service in-store, online, and by phone for jewelry and gifts.
• Assist customers in selecting merchandise and maximize sales.
• Maintain organized displays and assist with ecommerce fulfillment.
• Engage in clienteling to develop a loyal customer base.
• Process special orders, engravings, and other requests with accuracy.
• Support training, vendor seminars, and a collaborative team environment.

Skills

Communication

Relationship-building

Sales excellence

Tech-savvy

Teamwork

Customer service

Job description

Borsheims is seeking a full-time Jewelry Sales Associate to join our team. This role is essential in delivering our Signature Service to every customer. Our Sales Associates are responsible for assisting customers in-store, online, and over the phone with selecting and purchasing merchandise in order to maximize company sales; put out new merchandise in cases, organizes, and cleans sales areas; and processes sales, repairs, returns, and other transactions.

Job Duties

• Deliver Borsheims' Signature Service by creating exceptional experiences for customers in-store, online, and over the phone.
• Build relationships with customers and assist them in selecting jewelry and gifts that mark life's special occasions.
• Share product knowledge, explain features and benefits, answer questions, and confidently guide customers through the purchasing process.
• Utilize technology, including CRM tools, point-of-sale systems, vendor portals, and online resources to support customers and drive sales.
• Develop a loyal client base through outreach, follow-up, and clienteling efforts for special events, promotions, and future purchases.
• Process special orders, engravings, and customer requests with accuracy and attention to detail.
• Support ecommerce fulfillment and sales order management.
• Maintain attractive merchandise displays and ensure the sales floor is organized, stocked, and presentation-ready.
• Participate in ongoing training, product knowledge sessions, and vendor seminars.
• Contribute to a collaborative team environment focused on delivering an elevated luxury retail experience.

Experience and Skills

• Excellent communication and interpersonal skills.
• Strong relationship-building and sales abilities.
• Comfortable using technology and learning new systems.
• Detail-oriented with strong organizational skills.
• Self-motivated with the ability to work both independently and as part of a team.
• Retail, luxury goods, hospitality, or customer service experience preferred.
• Jewelry experience is a plus but not required; we provide training for the right candidate.

Essential Job Functions

• Ability to work assigned schedule on a regular basis.
• Ability to communicate with customers, co-workers, and business contacts in a courteous and professional manner.
• Ability to see well enough to read small print, identify merchandise, read a computer screen and printout, and count currency.
• Ability to hear and speak well enough to converse with others in person, via telephone and paging system.
• Ability to move about the store from department to department, get behind narrow counter areas, bend down or reach up into drawers/shelves, and climb a ladder to retrieve merchandise from shelves.
• Dexterity to write in small print, handle small jewelry/gift items, operate a computer keyboard, and operate office equipment.
• Stamina to stand and/or walk for over eight hours.
• Ability to lift and carry approximately 20 lbs.

Borsheims is a luxury jewelry and gift retailer and a proud member of the Berkshire Hathaway family. We value our employees and provide a family-friendly work environment and a flexible schedule for all. If hired, you would be eligible to enjoy Borsheims' excellent benefits, which include:

• Medical, Dental, Vision, and Life Insurance
• Flexible Spending Account
• Wellness Program
• 401(k)
• Paid Medical and Parental Leave
• Paid Time Off and Holiday Pay
• Employee Discount
• Service Awards
• Promote-from-Within Philosophy
• Ongoing Education and Training

Schedule

• Sundays off (except during the holiday season)

Borsheims Jewelry Company, Inc., an Equal Opportunity Employer, does not discriminate in hiring or terms and conditions of employment because of an individual's race, religion, color, sex, age, national origin, marital status, disability, military service, or other status protected by law. Please answer all questions as completely as possible. We encourage applications from qualified individuals with disabilities. You may request any accommodation needed to participate in the application process. Your application will be considered active for thirty (30) days.
For consideration thereafter, you must reapply. The Company may test for drug use.