Sales Associate - Full Time

Trek Bicycle Corporation (Australia) Pty Ltd; Tallahassee (FL); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with match

PPO & HDHP options

Dental insurance

Vision insurance

Flexible Spending Accounts (FSA)

Life insurance

Paid holidays

Tuition Reimbursement

Job summary

Trek Store Tallahassee is seeking a Sales Associate to deliver outstanding hospitality and help customers reach their cycling goals. You will guide shoppers through product choices, assemble or pre-assemble bikes when needed, and maintain store merchandising to Trek standards.

Join a team that values a proactive attitude, eagerness to learn, and a passion for bikes. You will receive training, participate in daily huddles, and have opportunities to grow with Trek University and our benefits

Qualifications

• Positive, can-do attitude and willingness to learn.
• Interest in bikes and customer service.
• Team player with good communication.

Responsibilities

• Provide courteous hospitality to customers and guide them through product options.
• Assist customers in achieving their cycling goals and select appropriate gear.
• Assemble or pre-assemble bikes and prep them for service by technicians.
• Maintain in-store merchandising and product placement to Trek standards.
• Participate in daily huddles and follow the Guide Sales Process.
• Meet or exceed monthly and annual sales targets.

Skills

Positive attitude

Customer service

Team player

Job description

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers and changing the world by getting more people on bikes. From the moment our customers arrive in our parking lot to when they leave on their bicycles or drive away, our Sales Associates are our Guides, taking our customers through everything they need to accomplish their cycling goals, keep their bicycles performing as designed and ensuring they will have a great experience on their rides.

Job Location

Trek Store Tallahassee

Job Description

Our DOTS Sales Associates help to achieve Trek’s Mission by providing incredible hospitality to our customers and changing the world by getting more people on bikes. From the moment our customers arrive in our parking lot to when they leave on their bicycles or drive away, our Sales Associates are our Guides, taking our customers through everything they need to accomplish their cycling goals, keep their bicycles performing as designed, and ensuring they will have a great experience on their rides.

Performance expectations

• Develop your sales and hospitality skills through training, role-playing and on-the-job experience.
• Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full-time Sales Associates.
• Learn about bikes, components, apparel, and technology.
• Participate in daily huddles and debriefs.
• Use our Guide Sales Process to provide our customers with incredible hospitality.
• Follow through on Quotes and Lead List communications.
• Make decisions regarding the care of—and doing the right thing for—our customers.
• Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures.
• When not actively taking care of customers, you will be helping to: Complete Daily Task List assignments.
• Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing and product re-stocking.
• Complete weekly Cycle Counts.
• Assemble, or pre-assemble, new bicycles.
• Prep customer bikes for service by our Service or Production Technicians

What you will bring to the job

• A positive, “get stuff done”, attitude.
• A desire to change the world through bikes and work with like-minded teammates.
• A desire to learn.

Trek Benefits

• Flexible and fun company culture
• Competitive health care
• PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• Paid company holidays
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff and termination.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish