Sales Associate - Full Time

Goodwill Keystone Area; Lancaster (Lancaster County); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill Keystone Area is seeking a Sales Associate to provide friendly customer service and support daily retail operations. You will greet shoppers, process transactions, and maintain an organized, attractive sales floor with proper safety and courtesy.

No formal education is required; POS experience is preferred. The role may involve evenings and weekend shifts to cover store hours and events, contributing to a welcoming charitable shopping environment.

Qualifications

• No formal education is required for this role.
• Previous POS or cashier experience is preferred.
• Ability to read, write and communicate in English.

Responsibilities

• Greets customers, assists shoppers and answers phones professionally.
• Operates cash register and processes transactions accurately.
• Organizes, rotates, and merchandises items for a clean, welcoming floor.
• Promotes Goodwill Keystone Area and its mission to the public.
• Supports safety, events, and other store tasks as needed.

Skills

Customer service

Cash handling

Communication

Teamwork

Math basics

English proficiency

Education

No formal education necessary

Tools

Cash register

Credit/debit machines

Job description

Position: Sales AssociateDepartment: Donated Goods RetailReports to: Customer Service ManagerStatus: Non-ExemptGoodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.SummaryTo provide excellent customer service and perform necessary duties in the daily operations of a Goodwill Keystone Area retail store.Duties and ResponsibilitiesGreets, assists customers and answers telephone in a positive and professional manner.Operates cash register and credit/debit transactions with accuracy and according to all Goodwill Keystone Area policies and procedures.Organizes, color coordinates and rotates merchandise on the sales floor ensuring an attractive and convenient layout of sales floor along with visual merchandising and cleanliness of store.Promotes and represents Goodwill Keystone Area and its mission in a positive manner at all times.Actively participates in organizational programs and special events.Contributes to the organization by supporting additional tasks and projects as needed.Promotes an environment of workplace safety. Ensures that duties are performed in a safe manner and safety requirements are adhered to.Communicates progress, problems, and concerns to the Customer Service Manager.#INDHPEducation and ExperienceNo formal education necessary.POS experience preferred.Must be 18 years of age or older due to the demands of the position, to ensure full availability for all required work shifts including the need for flexible scheduling across all store operating hours, and to meet specific compliance requirements related to state and federal child labor laws.Skills/Abilities/QualificationsAbility to read, write, hear, and speak.Ability to perform simple math.Ability to operate necessary equipment such as cash register and credit/debit machines.Ability to speak English in order to interact with donors and customers satisfactorily.Must present a neat and positive appearance.Must be able to identify clothing sizes and gender specific differences.Must be able to work flexible schedule to include evenings and weekends.Physical RequirementsAbility to stand continuously for more than 75 of the shift.Ability to push and pull racks requiring a force of up to 20 pounds for a distance up to 100 feet for 10% of the shift.Ability to perform repetitive hand and wrist motions every few seconds associated with cash register use for more than 75 of the shift.Ability to repetitively lift textiles on hangers weighing up to 4 pounds at or above head level for 25% of the shift.Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.